Job description

ABOUT THE ORGANIZATION
Lifeline Vascular Care works with premier physician practices to develop and manage outpatient centers that provide focused and coordinated vascular access procedures to patients receiving hemodialysis treatment for end-stage renal disease (ESRD). We currently manage more than 40 physician-owned vascular access centers where we provide physician practices with financial and outcomes reporting, staffing and training, facility operations, regulatory compliance, and insurance billing services. The Lifeline network of managed vascular access centers is accredited by the Joint Commission.
Through our relationships with nephrologists, vascular surgeons, interventional radiologists and interventional cardiologists, we create and fortify environments in which these crucial services are delivered both seamlessly and efficiently. By delivering care in this manner, patients receive proactive care, early intervention and are able to maintain a quality of life that is all too often compromised by disease.
By exceeding industry clinical standards for quality care and having the best patient outcomes in the nation, we achieve a high level of clinical credibility that assures patients and practices that our centers are best in class.

We offer a competitive salary, comprehensive benefits package, continuing education support, and tuition reimbursement. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background checks. We are proud to be an EEO/AA employer M/F/D/V.

DESCRIPTION

Position verifies patient insurance coverage, obtains pre-authorizations and Primary Care Provider referrals, schedules patient appointments, coordinates the patient intake process and provides administrative support to the center.

• Verifies insurance eligibility, obtains PCP referrals and authorizations for each insurance the patient has in advance of every appointment and documents communication with insurance companies in the scheduling system.
• Correctly selects appropriate insurance payors in the patient's electronic chart and prioritizes accurately for billing. Works closely with the ROPS department on billing.
• Verifies and enters accurate patient demographic information into the scheduling system.
• Schedules appointments to maximize patient service and optimize patient schedule. Prioritizes incoming referrals and accommodates same day emergency add-on procedures. Provides appointment reminder calls in advance of appointments and track no-show or cancellations. Completes patient registration and check-in procedures.
• Serves as liaison between physicians and referring facilities ensuring medical procedure results are forwarded to dialysis facility and or referring physician.
• Performs administrative support activities including answering and routing calls, correspondence, filing, faxing, mailing
• Participates in community education activities and programs
• Other duties as assigned.

POSITION REQUIREMENTS

• Highschool Diploma Required
• One year experience in a healthcare or medical billing office
• Intermediate to advanced computer skills
• Ability to multi-task and manage time to complete various duties with busy in-coming phone lines
• Provide exceptional customer service
• Ability to deal with confidential information and issues involving discretion and judgement

EOE STATEMENT

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Types: Part-time to Full-time

Salary: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends (unless practice schedule changes)

Work setting:

• Clinic
• Office

Work Location: One location

Job Types: Full-time, Part-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person

Experience:

• Medical Front Desk: 1 year (Preferred)

Work Location: In person