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What is a Retail Service Pro?
The Retail Service Pro will drive differentiation via service excellence.The Retail Service Pro will focus on interaction
with the customer, providing and coordinating industry-leading customer experiences through service value
proposition execution. Each Retail Service Pro must be committed to inspiring our team, helping our customers
succeed, and growing the Commercial business profitably and with integrity.
Key Duties and Responsibilities
diagnosis and individualized automobile consultation
and procedures
and service standards
results and experience deliverables
management team, including, but not limited to: cleaning, organizing, stocking, operating POS equipment, truck
loading/unloading, etc.
Essential Job Skills Necessary for Success as a Retail Service Pro
brakes, electronic, exhaust, etc.
customers, peers and management
catalogs, and procedure manuals; ability to write simple correspondence
common fractions, and decimals
Prior Experience that Sets a Retail Service Pro up for Success
Minimum 3 years experience in automotive or retail customer service
Education
High school diploma or GED equivalent
Certificates, Licenses, Registrations
Must have a valid driver's license
Publish Date: 06/25/2012
ASE Certification preferred, but not required
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an
employee to successfully perform the essential functions of this job, with or without reasonable accommodation.
While performing the duties of this job, the employee will predominantly be walking or standing.The employee is
required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb
or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and
occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision,
distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while
performing the essential functions of this job, with or without reasonable accommodation. While performing the
duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to
various weather conditions while performing such tasks as installing batteries and wiper blades.The employee is also
occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of
electrical shock; explosives; and vibration.The noise level in the work environment is usually moderate.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
Shift:
Weekly day range:
Experience:
Work Location: In person
Full Time
Retail
$93k-117k (estimate)
08/23/2023
06/06/2024
shop.advanceautoparts.com
DELRAY BEACH, FL
>50,000
1932
Public
DAVE WILLINS
$10B - $50B
Retail
Advance Auto Parts is a retailer of automotive replacement parts and accessories in the United States
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