Social Service agency is looking for a Front Desk Receptionist for full-time (30-40 hours) position.

Working Hours:

• Monday-Friday between the agency's hours 1pm- 9pm.

Requirements:

• The ideal candidate must be proficient in computer usage, have excellent communication skills: both written and verbal, be detail-oriented and maintain a professional demeanor.
• Must be a flexible multi-tasker and a team player. Must have experience handling multiple phone lines.
• Have a cheerful phone personality.
• Must be well organized and present a neat and well-groomed professional appearance.
• Background check for criminal, driving, and employment verification are required upon hire.
• Must be able to fluently read, write and understand the English language.
• Must undergo a pre-employment drug screen, and random testing during employment.

Responsibilities:

• Responsible for operation of the switchboard and paging system, to answer all incoming call and redirecting them as needed.
• Greet Visitors and give direction to customers, visitors and guests.
• Be accountable for billing documents.
• Collect copays and insurance information as directed.
• Remind patients about their appointments and update calendar and appointments immediately.
• Be proficient in MS Office, email.
• Be able to perform other clerical duties as requested.