Job Description

Opportunity at a Glance

The Admissions Specialist (AS) plays a key role in the prospective student experience from inquiry to enrollment. Reporting into the Associate Director of Graduate Admissions, the AS is responsible aligning the student experience from hand off from the SUP team, partnership with the Admission Operations team with the core outcome of converting high quality prospects for the Adtalem Medical and Veterinary institutions.

As a highly skilled, individual contributor, the AS is charged with inquiry outreach, interview scheduling and submission, new student conversion and campus relationships for both their prospective students and overall prospective students through a high-performing team of Graduate Admission Advisors.

This includes but is not limited to advising and building relationships with prospective students, interviewing eligible students, providing excellent customer service via email and phone calls, and utilizing Internet applications and student databases.

Under the overall direction of the Associate Director of Graduate Admissions and the Institutional Director of Admissions, the AS is charged with implementing new student initiatives including the student ambassador program, new student welcome webinars, and admissions support for each new student cohort for their respective medical or veterinary programs American University of the Caribbean, Ross University School of Medicine, and Ross University School of Veterinary Medicine.

We expect the AS's to be collaborative, high performing in all aspects of role / team and TEACH value ambassadors. In that vein, the AS will help all peer colleagues in Student & University Partnerships, Admissions Operations and fellow AS's in representing a prospective student process is both successful and compliments our brand.

Responsibilities

• Ensures that inquiries, applications, and interviews move with pace and excellence through admissions process.
• Contributes to the growth of the business by guiding prospective students through the University’s enrollment process and assessing potential applicants
• Manages conversion processes and new student conversion ensuring that timelines and expectations are met.
• Conducts Prospective student interviews to create an interview write-up for review by the admissions committee.
• Works with AUC teams to align all new student activities.
• Reaches out to prospective students, answering all questions and providing information about our programs. Speaks well and communicates effectively in all responses.
• Continually works to improve skill set and adheres to coaching provided by team leadership.
• Performs with a can do , collaborative and team first mentality across all ATGE Med & Vet Teams.
• Readily offers ideas for continuous improvement in our admissions operations processes.
• Is a problem solver, responsive and Student focused in all endeavors;
• Completes other duties as assigned.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree required
• Master's Degree in business or other directly relevant discipline preferred
• 3 years of successful Admission, Sales or Field Marketing experience Required and
• Experience in the higher education industry preferred
• Proven ability to cultivate a strong relationship with customers, preferably within education.
• Proven track record of motivating or leading a team or strong individual contribution and high potential from within the team and in an Advising capacity.
• Strong communicator, problem solver, brand ambassador and well-organized.
• Collaboration, partnership and optimistic driver is required for success in role.
• Must have a valid passport, a valid driver's license, reliable and appropriate transportation, a clear driving record and a flexible schedule as weekend work and travel is required at time.
• Mission driven, capable of quickly building rapport and inspiring trust, naturally effective when interacting with a wide variety of people in individual and group environments
• Flexible and adaptable, recognized as a team player who enjoys collaboration and sharing successes.
• Computer proficiency utilizing MS Office, database proficiency required.
• Willingness to travel as needed and internationally at times; demonstrated ability to work remotely as necessary.

Additional InformationIn support of the pay transparency laws enacted across the country, the expected salary range for this position is between $51,962.

03 and $93,918.96. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training;

geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

The position qualifies for the below benefits.

• Health, dental, vision, life and disability insurance
• 401k Retirement Program 6% employer match
• Participation in Adtalem’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays

Last updated : 2024-04-28