Who we are:

Admail West is a leading digital print, mail and fulfillment company featuring state-of-the art technology to deliver direct mail, fulfillment, digital print and secured data services for global, national and regional clients.

Independently owned since 1989 (35 years), Admail West has a stellar reputation for superior client service, personalized solutions and competitive pricing. Our clients are Fortune 50 companies including Google, Wells Fargo, Costco, Nespresso, Gap, Old Navy, Twitter, Pottery Barn, Verizon Wireless and Comcast.

Innovative and efficient, our team specializes in large-volume, highly personalized printing, mailing and data processing services. SOC 2 Type 2 and HIPPA certified, we provide unsurpassed data security measures. Over three decades, we have perfected the direct mail and digital printing process to optimize results.

Job Overview:

The Project Manager manages all aspects of multiple client print and direct mail projects under aggressive deadlines including design specs/issues for postal compliance, print and artwork collateral review, payment, purchasing, budgeting, billing and determines appropriate internal resources to be assigned to ensure an accurate and successful client project/campaign outcome. The Project Manager is responsible for complex and high-level client work.

Essential Duties and Responsibilities:

· Manage all aspects of client’s print and direct mail projects from start to finish, including design issues for postal compliance, payment, purchasing, budgeting, billing, managing and assigning internal resources.

· Plan projects and make decisions on print/production scheduling and determines project priorities.

· Obtain quotes and negotiate with vendors on best pricing for material, printing, and other outsourced services.

· Negotiate with client on pricing and associated fees.

· Communicate with client to ensure project needs are met.

· Make decisions on change orders or when errors occur.

· Up sell to increase profits and provide additional services to clients.

· Maintain professional status through continual industry knowledge development, education regarding postal requirements, pertinent changes in postal rules, rates, etc., and new Admail West production equipment capabilities.

· Maintain high level of customer satisfaction by courteous and professional conduct in all written, telephone or personal contacts.

· Maintain accurate records for billing purposes.

· Manage multiple projects with aggressive deadlines to ensure that client and company timelines, as well as quality systems are met.

· Participate in annual Individual Objective planning process.

· Must complete the Mailpiece Quality Training Program and pass test at end of training within 90 days of attaining this position.

· Other duties as assigned.

Technical Skills and/or Experience:

Fully functional with all aspects of process improvement, freight and distribution, materials management and production scheduling. Functional efficiency in Microsoft Office software applications. Excellent knowledge of employee training and development and the operational principles and concepts in order to perform tasks listed under Essential Duties and Responsibilities, above. Strong working knowledge of budgeting techniques, project costing techniques, financial controls and business case analysis. Strong customer orientation.

Education and/or Experience:

Bachelor’s degree in business management, or a related field and a minimum of five years’ related Project Management experience.

Job Type: Full-time

Pay: $68,000.00 - $71,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Compensation package:

• Bonus opportunities

Experience level:

• 5 years

Schedule:

• Day shift

Education:

• Bachelor's (Required)

Experience:

• Project Management: 5 years (Required)
• Budgeting: 5 years (Required)

Work Location: In person