The role of the Client Success Manager (CSM) is to develop and manage a portfolio of AdhereHealth client relationships that will best be exhibited through the retention and growth of a portfolio of clients in cultivating deep and broad relationships. The CSM will also onboard new clients after a new business representative completes the sale. An effective CSM is both client-focused and detail oriented, able to assist clients with the services the...
. General Purpose. The VP, Clinical Operations has accountability for leading all clinical operations for Resolve services and Optimize operations to ensure the highest level of value is delivered to AdhereHealth’s consumers and clients. This includes responsibility for a nationwide team of multi-disciplinary clinicians that achieve medication adherence for consumers and closing gaps in care for patients that is demonstrated by improved quality o...
General Purpose. The role of the Client Success Director (CSD) is to develop and manage a portfolio of client relationships focused on achieving desired, strategic outcomes and delivering positive experiences at every stage of the relationship. The CSD will build upon new and long-term relationships with AdhereHealth’s rapidly evolving client portfolio, liaise between clients and cross-functional teams to ensure successful delivery of the Adhereh...
General Purpose. The Adherence Care Navigator 2 will apply knowledge and skills to engage in-depth discussion with patients about medication adherence to identify and resolve patient adherence barriers. This role may involve analysis, research, and problem-solving to obtain resolution. Applied judgment is required to develop, modify and adapt procedures in order to most effectively meet demands in atypical situations. Essential Duties & Responsib...
