Position Overview:
Full-time Position
As a Seafood Manager you will be responsible for overseeing the operations of the seafood department within the retail setting of a grocery store. You will be responsible for ensuring quality and freshness of seafood products while providing excellent customer service. You will be driving labor efficiency, sales and gross profit margins in alignment with the store.
RESPONSIBILITIES:

• Builds and maintains customer satisfaction with the product and services offered by the company.
• Maintain a safe, happy, full, fresh and clean department
• Maintain sales floor, preparation, equipment and storage areas that are clean, orderly and meeting company and health department standards at all times
• Train and supervise seafood department staff ensuring adherence to established procedures , safety, and customer service standards
• Schedule and coordinate shifts to have proper coverage
• Provide ongoing coaching, performance management and feedback to encourage growth and development
• Implement and enforce cleanliness standards in the seafood department.
• Monitoring sales performance and implement strategies to maximize profitability
• Monitor seafood inventory levels, ordering products such as but not limited to various seafood products to maintain a diverse and stocked selection based on sales trends, customer preferences and seasonal availability
• Conducting regular inventory counts, managing overstock and minimizing shrink
• Implement inventory control measures to minimize and ensure freshness
• Ensuring proper handling, storage and rotation of seafood to minimize waste and maintain optimal quality
• Oversee the butchery, processing and production of seafood products, ensuring products are prepared based on company standards
• Arrange seafood in an organized and visually appealing manner while following the store merchandising plan and seasonal themes and sale promotions
• Monitor the quality and freshness of seafood to meet and/or exceed customer expectations
• Handle customer inquiries, concerns and special requests in a prompt and professional manner
• Communicate with store management regarding inventory, sales and any issues within the department
• Support the meat department team with various meat department tasks as assigned by leadership including but not limited to processing chicken, pork, sausage, hamburger, gourmet products, and signature items
• Adhere to all company safety standards
• Perform other duties as assigned by leadership

Environment:

• Insert appropriate working environment temperatures

Schedule:

• Insert appropriate schedule
• Full-time Position

Experience:

• Preferred: One (1) year seafood management or seafood sales experience
• ServeSafe certification or comparable

Skills:

• Physical abilities: May be required to lift up to 80-85lbs.; standing, bending, lifting and twisting for up to 90% of your shift; frequently lifting product from various heights including floor level to over your head; Ability to stand or walk at least 10 hours daily; working in various temperature controlled environments; walking on a variety of flooring such as concrete, tile, carpet etc
• Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis
• Organizational Skills: Ability to fulfill customer orders in a timely manner; ability to prioritize and meet deadlines
• Working in a team based environment: Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality
• Quality: Maintain integrity and high standards of product handling from all perspectives
• Safety Culture: Maintain and drive safety policies; driving for accountability of safe practices throughout shift