Position Overview:
As a Floral Clerk you are responsible for assisting customers with floral purchases, maintaining the floral department and creating visually appealing flower arrangements.
Responsibilities:

• Greet customers warmly and provide assistance in selecting floral arrangements, bouquets and potted plants
• Providing information about flower varieties, care tips and seasonal selection
• Creating and assembling flower arrangements, bouquets and other floral displays
• Ensuring displays are visually appealing, fresh and meet store standards
• Receiving and inspecting floral deliveries – checking for freshness and quality
• Assisting in monitoring inventory levels and restocking flowers and other products as needed
• Maintaining quality standards of product throughout shift – working in a damage free manner
• Assisting customers with placing special orders or customizing arrangements for events, celebrations or any other occasions requested
• Processing and completing customer orders accurately and in a timely manner
• Rotating flowers and plants to showcase seasonal varieties and maintaining freshness
• Addressing customer inquiries, concerns and special request in helpful and professional manner
• Ensure accurate pricing and labeling of all items and update/change price tags as needed
• Perform other duties as assigned by leadership

Environment:

• Insert appropriate work environment

Schedule:

• Insert schedule

Experience:

• Preferred: Zero to One (0-1) years floral experience

Skills:

• Physical abilities: May be required to lift up to 80-85lbs.; standing, bending, lifting and twisting for up to 90% of your shift; frequently lifting product from various heights including floor level to over your head; Ability to stand or walk at least 10 hours daily; working in various temperature controlled environments; the ability to operate required material handling equipment – getting on and off equipment throughout shift
• Strong communication Skills: Ability to communicate clearly and effectively with peers and leaders on a daily basis
• Organizational Skills: Ability to fulfill customer orders in a timely manner; ability to prioritize and meet deadlines
• Working in a team based environment: Working independently and as a team player to ensure our customers are receiving orders timely and with the highest quality
• Quality: Maintain integrity and high standards of product handling from all perspectives
• Safety Culture: Maintain and drive safety policies; driving for accountability of safe practices throughout shift