Ad Hoc is a digital services company that helps the federal government better serve people. Our teams use modern, agile methods to meet the needs of our users while closing the gap between consumer expectations and government. 

The Financial & Regulatory BU supports the FDIC, GSA, IRS, Treasury, CFPB, FRB, and SEC accounts. By applying our experience and capabilities across all aspects of human-centered design and product development, our work helps execute leading customer experience strategies that deliver enhanced customer satisfaction for taxpayers and beneficiaries. We help improve their confidence and compliance in our financial and regulatory markets. Our professionals bring insight into helping our clients solve problems, achieve goals, and mitigate risk along this journey. This work is done both by teams at Ad Hoc and at Cascades Technologies, a wholly-owned subsidiary of Ad Hoc. 

Primary Responsibilities: 

In this role, you will serve as an individual contributor within a team; with the support and guidance of leadership, you will be responsible for supporting the goal of meeting scope, schedule and delivery requirements. You will begin to develop an awareness and understanding of how the content design/technical writing discipline delivers upon program requirements, as well as interact with stakeholders. Primary expectations for a Content Design Strategist/Technical Writer II include:

• Strong writing and editing skills.
• Minimum of 4 years of experience in content strategy, social media strategies in the United States at a large scale preferably in the Federal Government.
• Minimum of 2 years of experience using tools and techniques to manage websites and content such as content management system, SEO, Google Analytics, Google docs, Search Console or other tools.

Requirements

• Write, edit, and publish content that is accurate, timely and high-quality with a deep understanding of digital design principles
• Have a good understanding of how to use and interpret data from Google analytics, Google search console and other web analytics tools.
• Understand how to gather and use SEO data and apply that to user journeys and solutions.
• Be able to test content, interpret the results and implement those findings to make the content better for the user.
• Build relationships and work with other agencies and stakeholders to refine content, provide guidance and brainstorm new solutions.
• Work collaboratively with the design and development teams to roll out new solutions and improve existing ones.
• Work collaboratively with analytics and UX teams to develop a deeper understanding of user needs.

Basic Qualifications:

• Ability to obtain a Public Trust Clearance
• Bachelor's Degree preferred
• Minimum 4 years of content writing experience and plain language writing
• Minimum 2 years of experience of experience with Google Analytics, Search Engine Optimization (SEO), and Content Management System (CMS)
• Experience documenting system specifications and features
• Experience managing the document review and approval process
• Experience reviewing documentation for timeliness, accuracy, and usefulness
• Effectively applies writing principles to project/ program requirements 
• Experience with design software such as Tableau, Medallia, Miro, Adobe or other tools

To learn more about working at Ad Hoc, please visit: https://adhocteam.us/join/

Benefits

• Company-subsidized Health, Dental, and Vision Insurance
• Use What You Need Vacation Policy
• 401K with employer match
• Paid parental leave after one year of service
• and much more!

Ad Hoc LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, sex, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factor that the law protects from employment discrimination.

In support of the Colorado Equal Pay Transparency Act, and others like it across the country, Ad Hoc job descriptions feature the starting range we reasonably expect to pay to candidates who would join our team with little to no need for training on the responsibilities we've outlined above. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and responsibility. The range of starting pay for this role is $80,000.00 - $100,000 and information on benefits offered is here. Our recruiters will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements.

job reference: 2264