Overview

Acuity, Inc. has an opening for a Senior ServiceNow Developer to support a critical government client. Are you a dynamic and creative individual who enjoys working in a collaborative environment for the development of sophisticated applications? Come check out Acuity!

Responsibilities

The Senior Developer will work with a cross-functional team building unique solutions using ServiceNow. Specifically, you will: 

• Lead the design, development, and continuous improvement of enterprise solutions in ServiceNow. 
• Ensure the logical and systematic conversion of product requirements into solutions that acknowledge technical and schedule constraints. 

• Use out-of-the-box or value-added features to fulfill business requests and initiatives. 
• Perform workflow design, configuration, development, and data loads for ServiceNow platform applications. 
• Program workflow, enhancements, and integrations with ServiceNow platform applications. 
• Ensure solutions are secure, stable, and available to users. 
• Provide innovative solutions and ideas for process and platform automation. 

• Maintain technical documentation and mentor peers on ServiceNow best practices. 
• Perform advanced customizations including Business Rules, UI Pages, UI Macros, UI Scripts, Script Includes, Client Scripts, workflows, custom tables, reports etc. 
• Maintain technical expertise relevant industry standards and best practices in ServiceNow. 

• Led the successful migration of legacy data repositories to ServiceNow, ensuring data completeness, accuracy, and compliance with security standards.

• Developed comprehensive data cleansing and normalization routines to improve the quality of legacy data before integration into ServiceNow.

• Performed in-depth data analysis on legacy systems to identify dependencies, relationships, and potential migration challenges.

• Troubleshot and resolved data integrity issues throughout the migration process, proactively mitigating risks.

• Created thorough data migration documentation, including mapping tables, transformation rules, and validation procedures.

Qualifications

• Bachelor’s degree from an accredited institution. 

• At least eight (8) years of IT experience. 
• At least five (5) years of ServiceNow Development experience 
• Must be a ServiceNow Certified Application Developer or possess at least one (1) Certified Implementer Product Certification.. 
• Must be a ServiceNow Certified Systems Administrator. 
• Experience with Agile Development and Test Management application frameworks 

• Experience with DevOps pipeline tools including configuration management, requirements (e.g., Jira), automated testing, and deployment. 
• Experience with developing and managing data models. 
• Experience designing and developing solutions with PaaS solutions such as ServiceNow in an Agile environment. 
• Experience with developing scoped applications in a delegated development environment. 
• Experience developing applications with responsive web design frameworks to support multiple platforms including compatibility with Chrome, Internet Explorer, and iOS. 

Clearance Requirement: 

• US Citizen with the ability to obtain and maintain a public trust clearance. 

About Us

Acuity, Inc. is a leading management and technology consulting firm that specializes in serving the federal government. Our innovative, collaborative and rewarding work environment has earned repeat honors from the Washington Business Journal’s Best Places to Work and SmartCEO Corporate Culture awards.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

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