Overview

Note: This position is Hybrid to NYC

The Account Coordinator is responsible for supporting the day-to-day execution of campaigns across multiple clients, products and channels. The Account Coordinator should be organized, efficient and meticulous with a strong desire to learn and grow. Accuracy, speed, and the ability to understand how tasks fit into the bigger picture are crucial tenants of this position. You should be ready to learn a lot, fast, so prior experience with marketing is a plus.

Responsibilities

Execute day-to-day operational processes ensuring client deliverables are distributed on time.Work closely with analytics and media team to determine root causes for customer success or failure to enhance performance as needed.Partner with internal cross functional teams to understand customer goals and key performance metrics, and then utilize resources and tools to ensure we exceed those goals.Prepare campaign insights reporting, including analysis and research leveraging 1 st party and/or 3rd party data.Manage project plans, weekly campaign status documents, meeting recaps and media briefs.Handle weekly/monthly invoicing with finance team.Manage customer activity for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues.Adhere to established processes and workflows, as it relates to campaign set-up, creative execution (including dynamic creative), ad trafficking, campaign management. Provide input on new processes and work flows as needed.Develop positive working relationships with all customer touch points.Focus on maintaining superior customer service levels, operational excellence and strategic insight. This role does not have exclusive direct reports but has collaborative oversite of projects that fall under purview.

The salary range for this position is $40,000 – $50,000. The successful candidate’s salary will depend on actual ranges of current employees in the subject position, market considerations, budgetary considerations, geography, as well as the candidate’s skill set, level of experience, and qualifications. Active offers a very competitive benefits package inclusive of medical coverage, dental, vision, disability, 401k, paid time off, community engagement opportunities, great colleagues, and great learning opportunities.

Unfortunately, we are unable to sponsor or take over sponsorship of an employment Visa at this time.

Qualifications

We are looking for an enthusiastic, kind, detail-oriented, self-motivated professional with strong communication and time management skills.Demonstrated strong project management skills and organization.Experience in customer service, marketing or a related field.Interest in marketing and media, a fast Learner because you love it and are naturally curious.

Experience in performance & digital media a plus

Proficient in Microsoft Excel, Power Point & Outlook