Job Description
Action Property Management, the leader in luxury high rise management, is seeking a full-time Resident Relations Supervisor to join our team at our ultra luxury high rise association, MIRA , located in San Francisco .
Compensation: $24.00- $25.00 Per HourDepending on Experience Parking On-Site
Schedule: Open Availability; 5 Days Per Week; 2:00 PM- 10:30 PM; Holidays Required
Job Summary:
Under the direction of the General Manager, the Resident Relations Supervisor is responsible for the oversight, training, and development of the Front Desk Staff. The Resident Relations Supervisor and Front Desk Associates are the initial point of contact for people entering the lobby, and as such, must have a professional appearance and warmly greet homeowners and guests.
The Resident Relations Supervisor will act as a liaison between building Management and Residents. The Resident Relations Supervisor will also be responsible for the performance of all Front Desk Staff and will be required to cover any gaps in scheduling. The Resident Relations Supervisor is responsible for the tracking of all guests, deliveries and vendors that come to the property and ensuring that all have proper approval from Residents and or Management to enter the premises.
Requirements:

• At least 2 years of Front Desk Management experience preferably in property management or hospitality.
• At least 2 years of leadership experience.
• Polished and professional appearance and demeanor.
• Ability to exercise good judgement, take initiative, demonstrate flexibility and respond quickly to changing situations and business needs.
• Willingness to overtime as needed.
• Ability to work independent in absence of supervision.
• Must be able to lift up to 50 pounds.
• Must successfully pass pre-employment criminal background investigation and pre-employment drug screening.

Action Property Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
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