Program Coordinator - Single Family - Greater Boston

Department: Climate Equity and Impact

Employment Type: Permanent - Full Time

Location: Downtown Boston - Tremont Street

Description

Key Responsibilities

• Track, process and report payments and data to vendors and utilities in compliance with program guidelines.
• Assess statewide/network-wide vendor & subgrantee submitted reporting for Eversource Electric, Eversource Gas & EGMA in eAssist for single family programs.
• Ensure reporting backup materials meet program requirements, communicate with vendors and subgrantees on rectifying reports and invoices. 
• Maintain program database and improve functionality as needed.
• Conduct data analysis, scrubbing and screening across all funding sources and programs.
• Conduct data analysis and reports for program insights and strategy.
• Maintain and update program billing and reporting software systems. Provide technical assistance and training to sub-grantees and vendors as required.
• Produce required billing and reporting data to utility funders in compliance with contract guidelines.
• Act as lead team member for Monday.com structure, administration, configuration and capabilities.
• Ensure data systems include new tracking and KPI metrics, including equity & carbon, across software platforms.
• Monitor data and reporting to maintain accurate tracking of all reported data.
• Ensure data integrity and quality across department and subgrantee/vendor network to comply with program requirements.
• Track progress on integrating new metrics to maintain adherence to implementation timelines.
• Compile monthly reporting from CAP sub grantees; review for accuracy, collate and prepare for review by program manager.
• Prepare program guidance documents for review by program manager.
• Provide trainings, office hours and ad hoc requests for information and guidance.
• Coordinate and process projects across the state brought by different initiatives.
• Communicate with sub-grantees to troubleshoot customer issues.
• Process and prepare vendor payments.
• Engage with other external partners
• Ensure projects maintain proper timeline and meet deadlines.
• Engage with Statewide Client Services team on program applicants.
• Coordinate with Program Manager & Field staff on all duties.
• Perform other related duties as assigned from time to time.

Skills, Knowledge and Expertise

• A Minimum of a high school diploma or equivalent and one to three years of relevant work experience is required.
• Experience in Project Management, nonprofit program management is a plus.
• Energy efficiency and/or low-income housing experience preferred. 
• Experience with Monday.com a plus.
• Flexibility, initiative, and ability to work in a team required.
• Ability to deal sensitively and effectively with individuals of diverse economic and cultural backgrounds.

Why Work Here

• Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
• Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
• Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
• Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
• A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
• Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.