Location Site: Salem Hospital Main Campus

Department: SH Advanced Wound Care

Position Type: Full Time (40 hours/week)

Start Time: 8:00

Pioneering healthcare since 1896, Salem Health is a top workplace offering market-leading pay where you can make a difference in the lives of those in the community where you live. Through incorporation of Lean driven principles, staff are able effect change in the organization to solve problems, and drive continuous improvement.

As an employer of choice, we are devoted to assuring that we provide a safe, healthy, and patient-centric workplace, while keeping staff wellbeing and satisfaction top of mind.

We invite you to learn more about our wonderful community:There's something about Salem, Oregon!

Your Role With Us:

The Certified Medical Assistant is directed by the provider to perform a variety of clinical and clerical duties, including assisting with exams and procedures, scheduling, and obtaining all pertinent patient records needed for Wound care appointments, including authorizations. Must have excellent computer skills in using data management programs. Must have the ability to change from one task to another without loss of efficiency or composure.

Core Functions:

• Greets patient face-to-face in lobby and maintains respect for the patient by remaining discrete with introductions.
• Escorts patient to a clean exam room that is free of expired items, stocked appropriately and prepped according to the appointment type.
• Obtains and documents patient's vital signs and other pertinent information specific to the appointment type.
• Prepares patient for examination, recognizes changes in patient condition and promptly alerts the provider to any concerning changes in patient status.
• Assists providers with exams and procedures.
• Demonstrates current knowledge of limitations regarding scope of practice and communicates to physicians and leadership if a task is not within scope of practice or if training is needed to be proficient.
• Performs laboratory testing as applicable. Labels all specimens accurately and fills out appropriate lab and pathology requisitions.
• Accurately documents patient visits, telephone calls, and other encounters in Epic, ensuring other staff and physicians are able to follow the events with certainty.
• Ensures After Visit Summary is given to each patient.
• Coordinates the execution of all provider orders per department protocol.
• Communicates respectfully with co-workers to facilitate continuity of care and maintenance of steady patient progress through the department.
• Manages clinic related work queues and in-baskets per department standard work.
• Orders office supplies and maintains inventory in a cost effective manner.
• Verifies patient's insurance and acquires necessary prior insurance authorizations; Obtains accurate information for the required criteria for each individualized insurance plan to meet requirements and avoid patient denials; Understands and is able to communicate changes with 3^rdparty payers; Advocates for the patient regarding medical necessity and relays the clinical information that is necessary to the insurance representatives; Faxes appropriate information to insurance for authorization.
• Able to schedule follow-up appointments and provide coverage for Intake Coordinator/Reception desk as needed.
• Perform a variety of clerical tasks including filing, copying, and faxing, scanning documents and sorting mail.
• Requests records from outside offices and processing records to be available, accurate, and complete prior to the patient's appointment.
• Answer a multi-line telephone and respond promptly to phone messages. Routes incoming calls correctly and in a timely fashion.
• Assists with maintaining clean exam rooms at all times and for assuring no items in the clinic are expired, including items in exam rooms and in storage rooms. Assists with managing equipment that needs sterile processing; including following all steps in the standard work, inventory of all parts sent for cleaning and inspecting items for appropriate packaging when picking up equipment from Sterile Processing.

Total Rewards Offerings:

Salem Health's comprehensive benefits package prioritizes your mental and physical health, financial stability, family obligations and professional growth.

• Relocation assistance available for qualified candidates
• Full comprehensive medical, dental, and vision plans
• Basic and voluntary life insurance
• Short and long-term disability
• Live Well Wellness Program
• Employee Assistance Program (EAP)
• 401(K) retirement plan with employer contributions.
• Generous paid time off (PTO) accrual and holiday pay
• Onsite fitness center with 24/7 badge access
• Education assistance program
• Public service loan forgiveness (PSLF) eligible employerhttps://studentaid.gov/
• Food and drink discounts in the cafeteria.
• Impressive discounts offered by Nike, Adidas, Carhartt and others.

Background/Expertise:

• Nationally recognized Medical Assistant Certification required.
• Experience in a wound care setting preferred.
• Experience in oncology preferred.
• Communication skills enabling adequate information flow in a pleasant manner, not only with co-workers and patients, but also with telephone, fax and computer communication
• Competency in the performance of patient care skills required.
• Must be organized and able to track a patient's progress over the duration of their treatment.
• Must have above average computer and keyboarding skills.
• Knowledge of medical terminology and insurance coding and claim process preferred.
• Ability to work both within a team setting and independently, utilizing time effectively with a minimum of supervision.

Salem Health Hospitals and Clinics is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, genetic information, or any other status or condition protected by law.

Salem Health Hospitals and Clinics is committed to providing access, equal opportunity and reasonable accommodation for applicants. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact my.recruiter@salemhealth.org