Job Title: Customer Outreach/ROW Specialist

MUST BE BILINGUAL (English/ Spanish)

Job Description

We are seeking a proactive and dedicated individual to join our Customer Outreach team, focusing on the Storm Secure Underground Program in the Miami/Dade area. The role involves direct interaction with service customers to inform them about the program, secure their agreement, and obtain necessary documents and signatures for utility easements required to complete projects. This position requires the use of a personal vehicle for fieldwork, with mileage reimbursement provided.

Hard Skills

• Sales experience
• Field experience
• Ability to read and understand construction and engineering plans
• Competence in organizing and submitting documents electronically

Soft Skills

• Excellent customer service skills
• Strong communication abilities
• Effective follow-up and documentation skills
• Professional demeanor in various communication modes (in-person, phone, email)

Job Type

This is a contract position with a duration of 6 months.

Work Site

This is a hybrid position requiring some days on-site in Miami Gardens, Florida and some days remote.

Work Environment

The role is primarily field-based in the Miami area with the use of a personal vehicle. Work hours are Tuesday through Saturday from 10AM-7PM, with occasional adjustments to accommodate customer availability. Jeans and steel-toe boots are required in the field, and personal protective equipment such as shirts and vests will be provided. Company equipment and a phone will be issued, although there may be a need to use a personal phone temporarily.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.