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Act Fulfillment
Fontana, CA | Other
$48k-60k (estimate)
4 Weeks Ago
Dispatch / Customer Account Representative
Act Fulfillment Fontana, CA
$48k-60k (estimate)
Other | Logistics Services 4 Weeks Ago
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Act Fulfillment is Hiring a Dispatch / Customer Account Representative Near Fontana, CA

Job Details

Job Location: Hemlock - Fontana, CA
Position Type: Full Time
Salary Range: $19.00 - $20.00 Hourly
Travel Percentage: None
Job Shift: Day

Description

ACT Fulfillment is looking for a team player to join a growing team with an Employee Stock Ownership Plan (ESOP) company. If you are seeking a motivated and dynamic customer account team, we offer you a future career!

ACT Fulfillment has been providing supply chain solutions since 1994. With three facilities covering over 1.5 million square feet, serves many customers from a wide variety of industries. From electronics and games to consumer goods, solar panels, automotive, footwear and apparel, the service offering is broad but at the same time remains focused on quality and accuracy. The company continues to grow and prosper because of the valuable customers, including the employees we have been fortunate to attract. Nearly every service provider today has the same set of tools, but it’s the people and relationships that matter. We have built an employee-ownership company and welcome you to apply through our career page to join an exciting journey!

Competitive Benefits:

  • Employee-Stock Ownership Plan (ESOP)
  • Health, Dental and Vision Plans
  • Employee Assistance Program
  • 401(k) plan - Employer Match
  • Supplemental Voluntary Life - AD&D, Critical Illness, STD, LTD
  • Flexible Spending Account (FSA)
  • Company-paid benefits, including life insurance of $50,000
  • Vacation and Sick Paid Time Off
  • Company Paid Holidays
  • Year-Round Employee Events 

Position Summary:

Essential Duties and Responsibilities

Duties include the following (other duties may be assigned):

  • Process pending customer orders, based on electronically sent data or manual data entry

  • Coordinate with the warehouse and other departments to collect necessary data to allocate and route freight

  • Print and process all order related documents, pick tickets, shipping labels, fold packing list, break labels, and small parcel request

  • Organize pending outbound shipments

  • Review and correct any errors related to inventory shortages and allocation of order

  • Communicate via email and phone with Customers, Consignees, and Carriers

  • Run and review reports to ensure all shipments are accounted for and shipped within window

  • Manage work pace to accomplish all tasks within an eight hour shift

  • Make Bills of Lading (BL) and attach any other relevant paperwork, confirming all information entered is accurate

  • Review and correct any errors related to routing orders and freight pickups

  • Must have good attendanceand be willing/available to work overtime when needed

  • Must follow quality service standards and comply with all company and industry procedures, rules, and regulations

  • Must have good work ethic and work well with others

Physical Demands:

While performing the duties of this job, the employee is frequently required to stand; sit; walk; utilize hand to finger dexterity, handle, or feel; reach with hands and arms; climb or balance; stoop; kneel; crouch and talk; or hear. Frequently use copier, scanner, fax machine, phone, and computer equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

While performing the duties of this job, the employee is occasionally exposed to indoor cold or hot weather conditions; The noise level in the work environment is low to moderate.

Qualifications


Skills and Experience:

  • HS Diploma or equivalent
  • Proficient in MS Word, Excel and Outlook
  • Prior data entry experience
  • Dispatching experience preferred
  • Available to work a flexibleschedule
  • Excellent verbal and written communication skills
  • Excellent organizational skills
  • Excellent customer service skills
  • Keen attention to detail
  • Ability to work well on a team but self-motivated and independent at times
  • Bilingual English/Spanish preferred

ACT Fulfillment is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Job Summary

JOB TYPE

Other

INDUSTRY

Logistics Services

SALARY

$48k-60k (estimate)

POST DATE

05/17/2024

EXPIRATION DATE

06/13/2024

WEBSITE

actfulfillment.com

HEADQUARTERS

FONTANA, CA

SIZE

25 - 50

FOUNDED

1994

TYPE

Private

REVENUE

$5M - $10M

INDUSTRY

Logistics Services

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