Since 1978, ACS Technologies (“ACST”) has served the faith-based community, building software to help ministries lead with less stress and more accuracy. ACST enables churches to handle every vital area of their ministry from finances to relationships. We're now the leader in the industry but we've got more work to do, and we need the right talent on board to help with our mission of serving churches with tomorrow's technology.

• Provides permissions and training for assigning/reporting capabilities for new Staff Pass Pro clients.

• Liaises with LMS vendor on ACST’s evolving needs and submit enhancement requests to LMS vendor
• Owns OnDemand content publication/tagging
• Analyzes discrepancies between corporate systems and collaborates with internal teams to resolve issues
• Defines and documents MinistrySmart SOP’s, including content setting updates and platform change log spreadsheet
• Administers Trio program for Client Learning and coordinates occasional cross-department Trios with other teams
• Runs high-value LMS reports monthly (testimonials, pro preview conversions, etc.) and recommends action items
• Contacts clients who cancel Staff Pass Pro for feedback and provide analysis to the Client Learning team
• Tests content and platform updates in MinistrySmart before release
• Collaborates with eLearning to develop a Realm certification strategy in the LMS
• Collaborates with Support Ops on cohort analysis to show business value
• Assists/trains internal departments that want to use MinistrySmart
• Facilitates remote usability testing for future MinistrySmart features

• Bachelor degree in Communications, Business or related with 4-6 years of experience training administration with 2 with LMS platforms preferred.

• Experience with AICC, SCORM, and xAPI
• Familiarity with Section 508 and WCAG requirements preferred
• Ability to quickly and consistently establish rapport
• Ability to work in a fast-paced and changing environment with multiple priorities that need to be effectively managed, while maintaining composure and flexibility in a structured environment
• Strong problem-solving abilities to independently resolve routine and complex issues
• Strong organizational skills and attention to detail
• Strong verbal and written communication skills
• Demonstrated project management skills
• Experience with a variety of computer applications (i.e. Google Suite, e-Learning applications) with strong troubleshooting skills.
• Ability to read/edit basic code (such as HTML/CSS) to assist in edits to LMS pages preferred.
• Business/strategic mindset to consider long-term strategies for ROI/Lead Generation/LMS usage preferred.

• Outstanding benefits package, including 6% 401(k) match
• Free Wellness Clinic staffed by a Nurse Practitioner
• A caring, friendly work environment
• The opportunity to positively impact ministries