For over a decade, Inspiroz has established a reputation in the Managed IT Services industry as a premier provider of charter school focused technology strategy and support. Inspired by our core values of: People Centered, Continuous Learning, Find a Way, Good People, A Better World, Lifelong Partners, Team Players and Ambition, we excel in serving our partners and adapting to their ever-changing technology needs. Give your IT career a boost and be a part of our enduring success story! 

Inspiroz is seeking a results-driven, detail-oriented IT Project Assistant to join our on-site IT support team in Baltimore, MD for an Inventory Management Project for our clients. As the IT Project Assistant, you will be responsible for assisting with assessing, reimaging and setting up hardware in preparation for the new school year.

Role Responsibilities:

• Hardware Support
  • Assess, diagnose, clean/fix all laptops/desktops and reimage as needed.
  • Provide detailed information and documentation for hardware.
• Asset Tag Management
  • Once devices have been assessed and deployed, final asset tag and documentation of devices.
  • Maintain Asset Tag Management documentation.
• Client Support and Service
  • Communicate updates, challenges and tasks to the client in a clear and timely manner.
  • Assists clients in aligning technology solutions with their specific goals and requirements. 
  • Ensures client satisfaction by following up on issue resolution and providing necessary support.