**RESPONSIBILITIES** **Supervise** and evaluate deduction/vendor claims specialist/analyst. Assign responsibilities. Assist with on-the-job training/mentoring of all claims/deductions specialists and sales support associates to improve accuracy and timeliness of validation and administration processes. Responsible for developing and implementing policies, procedures, and processesfor the management of all **client claims and deductions** . Continue to assess and evaluate for areas of improvement. Create tutorials. Work closely with all ADW regional sales teams to **resolve client deduction and claim-related issues** on time. Work closely with client sales teams and administrative teams to develop and fund merchandising plans and subsequently clear deductions. Develop and maintain effective relationships with clients and Costco Vendor Services to resolve claims/deductions effectively. Negotiate audit settlements with Costco Internal Post **Payment Recovery** and any third-party auditors. Serve as the primary mentor/resource to all ADW personnel regarding the claim/deduction management process. Coordinate with ADW IT to ensure that proper resources and access is given to vendor systems. Create and maintain a list of key contacts in Costco vendor services and distribute to the ADW team where necessary. Train business managers, SSRs, and client personnel in the use of the Costco Portal/Extra net educating them on how best tomeet their daily business needs. Facilitate ADW Acosta associate access and security clearances to gain access to vendor systems. Attend vendor training on financial software and remain current in all ADW Acosta client systems. **QUALIFICATIONS** High School Diploma/GED, Some College or Associate in Arts Degree Familiarity with a variety of client plan/deduction management systems.like **e4.** Background in Business Process Solutions and/or brokerage field preferred. Minimum of **two years experience** working with Costco Vendor Services. Excellent interpersonal and communication skills in formal and informal settings. Advanced knowledge of **MS Office** (Word, Excel, and Outlook) and advanced knowledge of document management software. Extensive knowledge of Costco’s Portal and Vendor Extranet. Acosta Sales & Marketing is an Equal Opportunity Employer _By submitting your application you agree with and acceptthe Acosta Privacy Statement and Terms of Conditions._ US: http://acosta.jobs/privacy-policy-us/ Canada: http://acosta.jobs/privacy-policy-ca/ Acosta utilizes E-Verify for validating the ability to work in the United States forall job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) (https://www.e-verify.gov/employers/employer-resources?resource=32) **ABOUT US** Acosta and Mosaic are the sales and marketing powerhouses behind the most recognized and proven brands with top retailers in the United States and Canada. We offer flexible services that maximize efficiency. Acosta has the talent and technology to build data-, reach- and relationship-driven strategies to execute those strategies, and the tools to monitor, track and optimize metrics-based results for customers and retailers. Acosta and its subsidiaries, in good faith, believes that this posted range of compensation is the accurate range for this role at the time of this posting. Acosta may ultimately pay more or less than the posted range depending on candidate qualifications and locations. This range may be modified in the future. Acosta et Mosaic sont les moteurs des ventes et du marketing derrière les marques les plus reconnues et éprouvées avec les meilleurs détaillants aux États-Unis et au Canada. Nous offrons des services flexibles qui maximisent l'efficacité. Acosta possède le talent et la technologie pour élaborer des stratégies axées sur les données, la portée et les relations pour exécuter ces stratégies, ainsi que les outils pour surveiller, suivre et optimiser les résultats basés sur des mesures pour les clients et les détaillants. This position is open to Anywhere in the United States.You will be the main point of contact for our OeP Deductions Department, managing the deductions and claims process for specific product lines.Experience using the e-4, platform is required. Acosta, and its subsidiaries, is an Equal Opportunity Employer **Job Category:** Administration **Position Type:** Full time **Business Unit:** Digital Commerce **Salary Range:** $61,500.00 - $92,300.00 **Req ID:** 251