ABOUT THE JOB

The ACLU seeks a full-time position of Data Operations Director, Volunteer Management System (VMS) in the National Political Advocacy Department of the ACLU’s National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month.

The National Political Advocacy Department (NPAD) works to strengthen the efforts of the ACLU at the federal, state, and local levels of government. The department harnesses the political power that comes from having more than eight million members and supporters, as well as affiliates in every state. By organizing grassroots lobbying and issue campaigns using modern tactics, the ACLU seeks to achieve change as profound in the legislative, administrative and electoral arenas as it has accomplished through the courts.

WHAT YOU'LL DO:

• Serve as business-facing admin of the ACLU's VMS and voter file platforms, including but not limited to: NGP-VAN and EveryAction. This includes monitoring the use of the systems to ensure compliance with ACLU data practices
• Lead management of activist codes, survey questions, and other shared processes across the organization
• Support the work of other departments at National who have front end VMS dependencies
• Work in partnership with data and technology teams to build and maintain the shared state and national data infrastructure necessary to support organizational goals
• Act as the primary business requirements leader for VMS-related data initiatives within the organization
• Identify process improvements within and outside of the EA/VAN platform
• Serve as a “trainer of trainers”, focusing on providing the technical details needed to state level admins and other relevant National staff
• Develop and coordinate long-term plans and process improvements for providing services and support to campaigns for upcoming cycles
• Ensure our data, tools and products are documented to maximize usability and troubleshooting,
• Coordinate communication with all stakeholders about tools, services, support, training to various community constituencies
• Collaborate on a comprehensive training program for all relevant departments to ensure effective and efficient use of VMS data, tools, services, and technology,

FUTURE ACLU'ERS WILL 

• Be committed to advancing the mission of the ACLU
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts

WHAT YOU'LL BRING

• Previous experience using EveryAction and NGPVAN a must
• Extensive experience in an organizing or data management focused role for a progressive organization
• Previous experience as a national or state level data admin/director
• A talent for communicating technical concepts to both technical and non-technical audiences
• A vision for how community collaborations and strategic support, coupled with resources such as tools or products, provide decisive edges in the field
• A passion for training, documentation, and knowledge/best practice sharing
• The ability to understand and deploy systems that are managed across multiple parts of a team
• Previous experience providing support to staff and/or volunteers a plus

COMPENSATION

WHY THE ACLU

For over 100 years, the ACLU has worked to defend and preserve the individual rights and liberties guaranteed by the Constitution and laws of the United States. Whether it’s ending mass incarceration, achieving full equality for the LGBTQ community, establishing new privacy protections for our digital age, or preserving the right to vote or the right to have an abortion, the ACLU takes up the toughest civil liberties cases and issues to defend all people.

We know that great people make a great organization. We value our people and know that what we offer is essential not just their work, but to their overall well-being. 

At the ACLU, we offer a broad range of benefits, which include:

• Time away to focus on the things that matter with a generous paid-time off policy (up to xx) days off per year)
• Focus on your well-being with comprehensive healthcare benefits (including medical, dental and vision coverage, parental leave, gender affirming care & fertility treatment)
• Plan for your retirement with 401k plan and employer match
• We support employee growth and development through annual professional development funds, internal professional development programs and workshops

OUR COMMITTMENT TO EQUITY, DIVERSITY & INCLUSION 

Equity, diversity, and inclusion are core values of the ACLU and central to our work to advance liberty, equality, and justice for all. We are a community committed to learning and growth, humility and grace, transparency and accountability. We believe in a collective responsibility to create a culture of belonging for all people within our organization – one that respects and embraces difference; treats everyone equitably; and empowers our colleagues to do the best work possible. We are as committed to anti-oppression and anti-racism internally as we are externally. Because whether we’re in the courts or in the office, we believe ‘We the People’ means all of us.

The ACLU is an equal opportunity employer. We value a diverse workforce and an inclusive culture. The ACLU encourages applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, marital status, citizenship, disability, veteran status and record of arrest or conviction, or any other characteristic protected by applicable law. Black people, Indigenous people, people of color; lesbian, gay, bisexual, transgender, queer, and intersex people; women; people with disabilities, protected veterans, and formerly incarcerated individuals are all strongly encouraged to apply.

The ACLU makes every effort to assure that its recruitment and employment provide all qualified persons, including persons with disabilities, with full opportunities for employment in all positions.

The ACLU is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and need assistance applying online, please email benefits.hrdept@aclu.org. If you are selected for an interview, you will receive additional information regarding how to request an accommodation for the interview process.

The Department of Education has determined that employment in this position at the ACLU does not qualify for the Public Service Loan Forgiveness Program.