Position Overview

This position is responsible for managing phone calls, scheduling appointments, collecting patient insurance eligibility and prior referrals needed for all scheduled appointments. In addition, the Patient Relations Coordinator collects patient co-pays required for their visits. This role interfaces with providers and all other departments in the organization.

Essential Job Functions:

• Provide professional telephone services; schedule patients and send appointment reminders
• Assist patients with paperwork and enter information into Electronic Medical Records system
• Obtain medical records
• Track and update physician schedules
• Perform office receptionist duties, including maintaining waiting rooms and preparing refreshments

Requirements:

Required

• Associate’s or Bachelor’s Degree
• Provide professional telephone services; schedule patients and send appointment reminders
• Assist patients with paperwork and enter information into Electronic Medical Records system
• Obtain medical records
• Track and update physician schedules
• Perform office receptionist duties, including maintaining waiting rooms and preparing refreshments

Preferred

• Medical office experience

Hours: Generally, Monday - Friday 8am-4:30pm