School Year: 2023-2024

School: Multiple School Openings

Start date: ASAP

About Achievement First:

Change requires change agents. Across our growing network of high-performing public charter schools, our students in historically underserved communities enter our doors looking for a great education. We are looking for you. We are a network of innovators, of dedicated educators committed to pursuing excellence for ourselves and our students, of content nerds with a deep knowledge and love of subject matter, and of advocates with an unwavering commitment to inspiring all students to reach the high expectations that help them succeed.

We believe in the fierce urgency of now. In our classrooms, our students benefit from high-quality, rigorous and engaging instruction infused with a contagious enthusiasm for content and learning. Our students know they can and will achieve, and every day we work to provide them with opportunities for deep intellectual engagement across all subjects and content areas. Our students will graduate from top colleges and universities and then will have access to all of the life and leadership opportunities that flow from a great education. Our students will change the world.

About the Role:

The school-based operations team is a cornerstone of the Achievement First model and is designed to support the principal in non-instructional obligations so that they can focus almost exclusively on student achievement and the professional development of the teaching staff. The Student Services Manager is a critical member of the operations team, with dual responsibility for several aspects of the day-to-day administration of non-instructional student services and for ensuring data integrity across a number of AF systems. The Student Services Manager reports to the Director of School Operations and works regularly with data system product managers at the network support office.

Responsibilities of the Student Services Manager-Culture will include but are not limited to:

School Culture and Event Planning

• Collaborate with the school leadership team to plan and execute school special events, such as report card nights and award ceremonies.

• Assist in organizing and implementing field lessons and other school culture-related activities.

• Support the Director of School Operations in fostering a positive and inclusive school culture.

• Coordinate logistics for cultural events and ensure seamless execution.

• Collaborate with community partners to bring external cultural experiences to the school, creating enriching opportunities for students.

• Work closely with teachers and staff to integrate cultural enrichment opportunities into the curriculum, fostering a holistic and inclusive educational environment.

General School Support

• Assist the Director of School Operations in preparing the campus annually for start up/new school year launch
• Working closely with the principal, record and maintain the school's calendar and class schedules
• Assist the director of school operations with facilities management including weekly and monthly facilities walk-through to ensure that facilities are up to AF standards of excellence

Skills and Characteristics

• Belief in the Achievement First mission and educational model
• Excellent written and verbal communication skills
• Strong technical skills, experience in managing and manipulating databases and data sets
• Highly Proficient with MS Excel, MS Word, and MS PowerPoint
• Acute attention to the smallest details to ensure smooth, predictable, and effective outcomes
• Places a high value on delivering quality internal and external focused customer service
• Superior initiative - takes instruction well, but does not wait for it
• Experience owning or facilitating project plans
• Ability to work in a fast-paced, high-performing, but sometimes unpredictable environment
• Maturity, humility, strong work ethic, sense of humor, and a "whatever it takes" disposition
• Bilingual, Spanish-speaking, is preferred but not required.

Educational Background and Work Experience

• Bachelor's degree from an accredited 4-year institution is required
• Minimum 2 years of data management experience or similar environment
• Experience with educational technology and digital learning models/applications, demonstrating a strong track record of program development and integration

Compensation & Benefits

• Employees at Achievement First are provided with a competitive salary. Our salaries are set through a lens of equity, and based on an individual's skills, education, and years of experience relevant to the role. Student Services Managers' salaries range from $52-65K based on experience.
• As a regular full time employee of Achievement First, you will be eligible for benefits that include medical, dental, vision, and life insurance as well as a 403(b) retirement benefit package with match and paid Family Leave.