Hours for this part-time position are 20 hours per week, Monday - Friday 11 am - 3 pm

Purpose/Duties

Assist Achieva in its mission to ‘change lives for GOOD’! Team members maintain a working knowledge of all products, services, organizational policies, and procedures. Responsible for dominating in service while cross-selling credit union solutions. Must be able travel to and provide support to surrounding market branches, as needed.

Key Result Areas

• Support Achieva’s Brand Frame by Finding a Way to always assist internal and external members, Providing VIP service to all internal and external members, Making it Easy for all internal and external members, Learning all about internal and external members, and Promoting an environment of Trust.
• Provides prompt, friendly and accurate service to internal and external members.
• Delivers service that focuses on individual member needs and maintains confidentiality.
• Identifies and offers products and services that will improve our members’ financial lives.
• Accountable for meeting referral goals.
• Balancing each day’s transactions including verifying cash totals.
• Conducts transactions on member accounts accurately and in compliance with established policies, procedures and state and federal regulations such as the BSA, and Privacy Act.
• Performs ATM balancing and replenishment.
• Performs Teller functions.
• Professional and efficient communications with all departments and branches in order to promote synergy.
• Responsible for upholding all credit union ethical standards.
• Represents the credit union in a courteous and professional manner.
• Perform other essential job functions as required or assigned.

Required Education

• High school diploma or G.E.D.

Required Experience

• Minimum 1 year related experience

Required Skills

• Ability to identify and solve problems
• Microsoft Outlook
• Ability to count money
• Common office equipment
• Window based PC computer
• 10 Key calculator
• Ability to multi-task
• Organizational skills
• Good interpersonal skills
• Professional demeanor
• Ability to work independently

Achieva Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Achieva Participates in E-Verify.