9 Service Coordinator Jobs in Mobile, AL
Ace Industries is Hiring a Service Coordinator Near Mobile, AL
Job Purpose:
A Service Coordinator assist with managing all personnel and administrative aspects of the branches overhead crane service work. The Service coordinator will field varying types of service requests from customers. The service requests will require the Service Coordinator to be efficient and resourceful with dispatching technicians, order entry, reviewing reports and procurement. The position is vital to providing support to other Ace team members and our customers. Administrative duties include HR assistance, safety and fleet services support.
Essential Duties:
- Collaborate with Ace technicians and other team members on customer work requests
- Evaluate and make recommendations regarding required repairs or inspections
- Maintains rapport with customers by examining work requests, identifying solutions, suggesting improved methods and techniques
- Builds and maintains customer confidence by maintaining good response times, informing customer of problems, and completing work in a timely manner
- Review reports for grammar errors, regulation accuracy, and other crucial info
- Research inspections via computer application and renew recurring inspections
- Confirm completion of service work and invoice jobs
- Perform HR, safety and fleet administration duties
- Maintain professional presentation, timeliness, appearance, and organization in all areas
Required Skills and Knowledge:
- Ability to work under pressure and deadlines
- Ability to work independently
- Ability to analyze information and problem solve
- Excellent communication skills
- Excellent customer service
- Understanding of computer applications such as excel and windows
- Excellent computer skills
- Quality and results driven
- Safety oriented
- Team player
Equipment used to perform job:
Basic office equipment which will include a cell phone, computer, multiple monitors, and computer applications
Physical demand requirements and demand level:
Light physical work with ability to sit for long periods
Environment:
Indoor office work
Hours worked:
- 45 hours per week
- 9 hour shift, one shift per day
- Overtime will be on an as-needed basis
Job Summary
Full Time
$66k-84k (estimate)
07/26/2023
07/22/2024
aceindustries.com
NEW IBERIA, LA
25 - 50
1932
Private
$5M - $10M
Related Companies
About Ace Industries
Ace Industries is a distributor of material handling products that includes overhead hoists, cranes, slings replacement parts and accessories.
The job skills required for Service Coordinator include Customer Service, Communication Skills, Presentation, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Coordinator positions, which can be used as a reference in future career path planning. As a Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Coordinator. You can explore the career advancement for a Service Coordinator below and select your interested title to get hiring information.
If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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The service coordinator acts as the clients’ advocate, explains the available options to the clients, and keeps records of the services offered.
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A residential coordinator oversees the daily operations of nursing homes, ensuring patients get to receive optimal care and service.
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Provided field support to environmental consulting companies and ensured a high level of customer service and customer satisfaction.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Coordinator jobs
A Service Coordinator works with a variety of healthcare professionals like Nurses to ensure their clients receive the best treatment possible.
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A client service coordinator must have excellent communication and customer service skills, especially on managing and organizing client accounts.
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May responsible to provide medically related social work services so that each resident may attain or maintain the highest practicable level of physical and mental health.
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Service Coordinator may monitors the delivery of services to residents to ensure they are appropriate, timely, and satisfactory.
02/13/2022: Dallas, TX
Must provide excellent customer service via active listening, a positive attitude, and professional and personalized communication.
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Step 3: View the best colleges and universities for Service Coordinator.
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