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4 Client Services Specialist Jobs in Maple, MN

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Ace Handyman Services Twin Cities NW
Maple, MN | Full Time
$42k-54k (estimate)
1 Month Ago
Ace Handyman Services Twin Cities NW
Maple, MN | Full Time
$41k-53k (estimate)
3 Months Ago
Ace Handyman Services Twin Cities NW
Maple, MN | Full Time
$41k-53k (estimate)
3 Months Ago
Cox Automotive
Maple, MN | Full Time
$59k-75k (estimate)
2 Days Ago
Client Services Specialist
$42k-54k (estimate)
Full Time 1 Month Ago
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Ace Handyman Services Twin Cities NW is Hiring a Client Services Specialist Near Maple, MN

Customer Service Professionals--Join our TEAM at Ace Handyman Services in Rogers! We are a national leader in the home improvement and home repair services industry and part of the well-known and respected Ace Hardware Corporation brand. We design our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates to serve as Client Services Specialist and ensure efficient and smooth daily operations.
In this role, you will facilitate calls to build rapport and educate our customers on the types of services and solutions we provide as well as our service model. Listening to customers and helping them solve their problems is key to a successful customer experience.
Job Responsibilities
As Client Services Specialist, you will be responsible for inbound and outbound customer calls while organizing work and project schedules for our craftsmen. You will be a key component in the management of our daily schedule.
Your specific duties in this role will include: 
  • Answer phones and respond to all job leads in a timely manner
  • Educate customers with information and expert advice on our services, capabilities, rates, and availability
  • Estimate projects over the phone with our project estimating tool
  • Coordinate the schedule for multiple craftsmen and projects utilizing our dispatch & schedule management software
  • Document detailed notes for each job on a daily basis
  • Return customers calls in a timely manner and follow up with past customers
  • Ensure smooth daily operations of the office
  • Paperwork and filing
  • Assist in solving operational logistics to ensure a smooth customer journey
Job Requirements
We are looking for professionals who are highly organized and detail-oriented with great prioritization and multi-tasking skills. It is important you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both our customers and our craftsmen. You will need a strong solution-focused attitude. You must be a team player
Specific qualifications for the role include:
  • 3 years of administrative/scheduling experience
  • 3 years strong customer service experience
  • Comfortable with a selling process and willing to lead customers through a buying decision by following the Ace Service Path
  • Excellent office management skills
  • Great multitasking and prioritization skills
  • Adept at using multiple software applications; Microsoft Office, Outlook, Excel, Word
  • Exceptional communication and organization skills
  • CRM software experience, a plus 
  • Construction experience, a plus
Build a fun and rewarding career with an industry leader!
If you meet our qualifications and this opportunity sounds like the kind of career move you’ve been looking to make, we’d like to talk with you and get to know you better. Apply now!
Compensation: $17 - $25 per hour

Job Summary

JOB TYPE

Full Time

SALARY

$42k-54k (estimate)

POST DATE

04/01/2022

EXPIRATION DATE

04/26/2024

Show more

Ace Handyman Services Twin Cities NW
Full Time
$41k-53k (estimate)
3 Months Ago
Ace Handyman Services Twin Cities NW
Full Time
$41k-53k (estimate)
3 Months Ago
Ace Handyman Services Twin Cities NW
Full Time
$55k-74k (estimate)
10 Months Ago

The job skills required for Client Services Specialist include Customer Service, Written Communication, Leadership, Scheduling, Microsoft Office, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Specialist. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Client Services Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Specialist for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Specialist job description and responsibilities

A Client Services Specialist also assists Account Managers to ensure a high level of customer service.

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Build and nurture strong personal relationships with clients.

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Perform other administrative duties as required to build business for clients.

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A positive attitude and the ability to build relationships with clients to provide non-technical problem resolution.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Specialist jobs

Communicate clearly with customers.

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Know how to close a conversation.

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Learn How to Use Data Analysis / Reporting tools.

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Stay Updated on the Latest Digital Marketing Trends.

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Build and nurture strong personal relationships with clients.

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Step 3: View the best colleges and universities for Client Services Specialist.

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