2 IT Support Engineer Jobs in Greer, SC
AccruePartners is Hiring an IT Support Engineer Near Greer, SC
Job Details
- Premier MSP in the Carolinas seeking experienced Support Technician
- Professional support in a casual work environment
- Enjoyable and dynamic setting to enhance your skills and progress further.
- Emphasizes standardization, proactivity, and risk management to allow staff to prioritize exceptional client experiences over firefighting
- Health, dental, vision, and PTO benefits.
- Company-provided laptop, cell phone, and access to company vehicles
- Fully stocked kitchen with your favorite snacks
- Enjoyable work environment and culture
- Serve as the initial point of contact for customers via helpdesk, including phone, email, or ticket systems.
- Prioritize and manage all service support calls according to internal protocols, escalating issues when necessary.
- Conduct basic remote troubleshooting to assist clients.
- Ensure clients receive a friendly, prompt, and helpful experience to exceed expectations.
- Provide client-facing helpdesk support for 1-2 years.
- Demonstrate a strong understanding of operating systems, business applications, printing systems, and network systems.
- Utilize support tools and techniques effectively, leveraging technology to provide services.
- Proficient in IT applications, software, and hardware
- Communicate IT concepts clearly through verbal and written correspondence.
- Display a passion for problem-solving and tackling challenges.
- Exhibit excellent communication skills, including active listening.
- Capable of fast and accurate typing while engaging in phone conversations.
- Required to have a valid Driver's License for travel to client sites.
Job Summary
Full Time
Business Services
$54k-67k (estimate)
04/25/2024
06/24/2024
AccruePartners.com
CHARLOTTE, NC
25 - 50
2002
Private
PATTY COMER
$10M - $50M
Business Services
Related Companies
About AccruePartners
AccruePartners is a provider of staffing and recruitment services IT, finance, engineering and marketing sectors.
The job skills required for IT Support Engineer include Troubleshooting, Problem Solving, Operating System, Communication Skills, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support Engineer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support Engineer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support Engineer positions, which can be used as a reference in future career path planning. As an IT Support Engineer, it can be promoted into senior positions as a Technical Support Analyst III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support Engineer. You can explore the career advancement for an IT Support Engineer below and select your interested title to get hiring information.
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