AccorHotel is Hiring a Banquet Set-up Houseperson - On Call Near Chicago, IL
Company Description Swisstel Chicago is a luxury 4 star/4 diamond hotel with 661 rooms and suites located in the heart of downtown Chicago. Inspired by our brand pillar, Vitality, our Swisstel Chicago family is united by a common vision to re-engage, re-inspire and re-vitalize our commitment to delivering quality service, building quality relationships and living quality lives. At Swisstel Chicago, we put the emphasis on our people. We are extremely proud of our Vitality initiatives and offer a variety of wellness programs for our Colleagues, who - in turn - aspire to bring quality of life into our guests' lives. Our goal is to provide a motivating and rewarding environment that attracts talented individuals who wish to develop their careers within a culture that values creativity and innovation in order to execute winning results aligned with our Vitality vision. Be Bold, Be Inspired, Be You. Job Description WHAT YOU WILL BE DOING: As a Banquet House person, you will be responsible for setting the stage to make memorable moments for our guests. Your work behind the scenes will play a large role in the success of all of our Banquet functions as you execute extraordinary events and grow your career with a luxury hotel brand. Come as you are!
Set-Up and breakdown banquet functions according to Swisstel standard policies and procedures
To ensure that all Banquet functions are set up accordingly to the Banquet Event Order (BEO)
Check BEO's to determine function, number of guests and type of event
Breakdown and clean event rooms thoroughly. Return all equipment and supplies to the proper areas
Obtain copy of BEO and follow setup instructions
Read BEO thoroughly to determine room set and requirements, and any special needs
Check the room for proper table set up and alignment
Report to supervisor any room deficiencies, lights or equipment
Set room according to contract, any questions, or discrepancies directed to your supervisor
Cloth and skirt tables needed for buffet set up, if applicable
Any other job tasks that may be assigned
Physical aspects of the position include but are not limited to the following:
Constant standing and walking throughout shift
Frequent lifting and carrying up to 50 lbs
Occasional kneeling, pushing, pulling, lifting
Occasional ascending or descending ladders, stairs and ramps
Ability to perform physical labor for 8 hours at one time
Qualifications YOUR EXPERIENCE AND SKILLS INCLUDE:
Creative and passionate about customer service
Able to work in a high-pressure environment
Must be able to work any shift assigned, such as holidays, weekends, mornings, afternoons and evenings.
Excellent interpersonal and communication skills; a team player
Ability to focus attention on guest needs, remaining calm and courteous at all times
Strong interpersonal and problem solving abilities
Ability to work well under pressure in a fast paced environment
Ability to work cohesively and collaboratively as part of a team
Provide the necessary State and Federal Requirements to work in Food and Beverage
Additional Information WHAT IS IN IT FOR YOU:
Employee Benefit Card offering discounted rates at Accor worldwide
Learning & Development programs through our Academies
Opportunity to develop your talent and grow within our property and across the world!
Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & Belonging