1 Weekend Resident Services Coordinator Job in Davenport, FL

SORT BY

SET JOB ALERT

OFF

Details...

Weekend Resident Services Coordinator

Access Management Co LLC

Davenport, FL | Full Time

$61k-79k (estimate)

5 Months Ago

Weekend Resident Services Coordinator

$61k-79k (estimate)

Full Time | Business Services 5 Months Ago

Save

Access Management Co LLC is Hiring a Weekend Resident Services Coordinator Near Davenport, FL

Resident Services Coordinator Job Description

The Resident Services Coordinator is responsible for professional, effective and efficient handling of all resident's requests and needs upon entering the community. The Resident Services Coordinator provides exemplary service in a manner consistent with the values and mission of the Community. He or she performs responsibilities with outstanding customer service skills.

Essential Duties & Responsibilities

Greets residents and guests upon entry and responds to requests, questions and any other needs appropriately and professionally; documents issues or transactions as needed.
Answer the telephone promptly and attend to callers’ requests appropriately and professionally.
Keeps track of activity logs and incident reports for the Community Association Manager to review.
Demonstrates excellent customer service, communication and time management skills.
Greets and directs residents, guests and invitees.
Monitors and controls Electronic Security Control Systems, if applicable.
Monitors and controls access to the building.
Resolves and follows-up on all complaints/issues notifying the Community Association Manager as necessary.
Ensures all safety precautions are followed while performing duties.
May assist with resident notifications or special events.
Other responsibilities as assigned by management.

Additional Responsibilities

Practice and adhere to Access Management’s Service Standards.
Conduct business at all times with the highest standards of personal, professional and ethical conduct.
Perform or assist with any operations as required to maintain workflow and to meet schedules.
Ensure all safety precautions are followed while performing the work.
Follow all policies and Standard Operating Procedures as instructed by Management.
Perform any range of special projects, tasks and other related duties as assigned.

Knowledge, Skills & Proficiencies

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.