About ACCESS Interpreting Services of the Carolinas

Our mission at Access Interpreting Services Inc, NC is to support district stakeholders through excellent customer service. We strive to engage in timely, accurate, and respectful communication. We aim to hire and mentor qualified sign language interpreters. 

We endeavor for high standards of service for both our customers and interpreters. This superior standard of quality is vital to our mission and success as a small business. Our purpose can be encapsulated in three words: Advocacy. Community. Excellence. “A.C.E.” 
Responsibilities 

• Hours scheduled will meet the needs of community demands. 

• Hearing interpreters will effectively interpret between ASL and spoken English. 

• Deaf Interpreters will effectively interpret between ASL, Tactile American Sign Language, other forms of visual communication, and written English. 

• Adhere to ACCESS policies and procedures, and the NAD-RID Code of Professional Conduct 

• Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues. 

• Work effectively in a team environment; receive support from and provide support to colleagues. 

• Exhibit the ability to meet performance and customer service expectations with minimal supervision. 

• Enhance interpreting skills through continuing education and training. 

• Maintain compliance with any national, state, or local licensure and/or certification requirements. 

• Maintain a flexible work schedule to meet the various interpreting needs in the community setting. 

• Possess the ability to work effectively in a fast paced, dynamic environment in a variety of settings and locations. 

• Fully comply with ACCESS attendance requirements. 

• Effectively represent the ACCESS brand when interacting with customers in the field. 

• Be prompt and prepared for each interpreting engagement. 

• Flexible with assignment cancelations, time changes, etc. 

• Ability to use technology for accurate reporting for billing and scheduling. 

Qualifications 

• Ability to pass our required skills assessment 

• A high school diploma or GED 

• Interpreter certification 

• Ability to travel independently in the Charlotte area 

• Where driving is required – access to a vehicle, valid driver’s license, and person vehicular insurance at the minimum state required level 

• Candidates must display a wide continuum of language skills in American Sign Language and English and consistently exhibit excellent internal and external customer service 

Benefits 

• Hourly Range: Depends on location, education, and certifications 

• Flexible scheduling 

• Personal schedulers who are available for all of your needs during business hours and after hours if you have an assignment 

• You can pick and choose which work you want to do 

• Pay for both same-day cancelation and replacement assignments that occur during the same time frame 

• Reimbursement for parking, tolls, and mileage for all assignments 

• There are differentials for after hours, weekends, mental health, and legal assignments 

• We withhold taxes and pay by direct deposit 

• Opportunities for virtual assignments