As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture’s clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today’s biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources.

Job Description:

The System Junior Analyst will have the following responsibilities:

Inventory & Logistics Applications User Support

• Support users who encounter errors while using Client’s Inventory systems.

• Manage day to day operational tasks generated by cross functional teams and help resolve the same within agreed timeframes. Perform root cause analysis, write SQL, read backend code as necessary to troubleshoot system issues.

• Provide on-call resources to triage and resolve Tier 1 systems issues and requests.

• Identify and report bugs related to data discrepancy and tooling, support testing on spare planning tooling space.

• Support Client’s team in resolving inventory discrepancy issue(s).

• Report on users’ issues within the supported scope.

• Help automate tactical activities through Macros, VBs etc., to help improve efficiency and increase productivity.

Inventory & Logistics Transactions

• Movements: Move parts logically in the system per Client’s request(s).

• Corrections: Delete erroneous information as determined by Client and replace with correct data as validated by Client in the Inventory management system based on investigation and Client’s request(s).

User Acceptance Testing (UAT)

• Data setup: set up inventory test data in the system(s) to support UAT.

• Test new functionalities when they are rolled out as requested by Client.

Metrics

• Generate weekly/monthly operations focused metrics and reporting based on detailed data analysis and root cause analysis for Task and Inventory data by writing SQL queries, and build visualization dashboard using Tableau, Unidash or equivalent.

• Support ad-hoc requests for reports, on-call support, UAT and other operational tasks as staffing capacity allows.

Communication and Service Governance

• Utilize Client’s “Task” platform to intake, triage, address and close all requested action items within agreed upon timeframes.

• Schedule and lead cross functional (XFN) meetings, as appropriate, to address issues within the scope of Service Provider’s responsibility as set forth in this SOW.

• Summarize and communicate complicated issues to Client, including system outages (UBN) or similar issues.

• Generate weekly on-call summary report.

Documentation

• Document work instructions, process flows, guild both for internal team and external users’ usage.

• Make training documents, videos, to support existing and new features of the systems and tooling.

• ERD (Entity Relationship Diagram) documentation for both Inventory modules, as well as boundary systems. Mapping data source for derived data sources.

Qualifications:

• 1 year of experience with SQL

• 1 year of experience in system analysis and support

• 1 year of experience working on Supply Chain ERP systems

• 1 year of experience with data visualization tools (such as Tableau, VBA, etc)

Preferred Qualifications:

• Degree in Info Systems, Computer Science, Management Information Systems, or Supply Chain

Professional Skills Requirements:

• Must be detail-oriented and ability to scrutinize for quality of response from the stakeholders

• Enjoys operating in a fast-paced, team environment under time constraints

• Proven interpersonal skills, comfortable with maneuvering different modes of communication to extract information

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here.

Role Location Hourly Salary Range

California $24.20 to $29.60

Colorado $24.20 to $24.20

New York $23.00 to $29.70

Washington $24.80 to $24.80

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We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here

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For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement.

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 (877) 889-9009, send us an email or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.