We are looking for ​a Collector to join our team!

Job Summary:

The Collector is responsible for reviewing Accounts Receivable reports to identify payer trends and work aged accounts for payer reimbursement. A Collector should have the ability to resolve claim errors to ensure that our Billing Services are provided in an efficient and effective manner.

Responsibilities:

• Find and inform customers about unpaid accounts
• Receive and post payment to customer's account
• Advise and follow-up with customers on unpaid accounts
• Initiate repossession proceedings or disconnect service
• Keep records and status of customer's account

Qualifications:

• Previous experience in billing, customer service, or other related fields
• Ability to build rapport with clients
• Excellent written and verbal communication skills
• Ability to prioritize and multitask

Education:

• Required: High school diploma or GED equivalent
• Preferred: College training in related field
• Medical Billing and Collections Training/Schooling preferred

Job Type: Full-time

Pay: $16.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Weekly day range:

• Monday to Friday
• No weekends

Work setting:

• Office

Education:

• High school or equivalent (Required)

Experience:

• Microsoft Excel: 1 year (Required)
• Customer service: 1 year (Required)
• Collections: 1 year (Required)

Work Location: In person