Data Technician Job Description: (Work from on-site office for 3-6 months, afterwards work from home is available)

The Data Technician – The Data Tech department is an integral part of the Data Processing team. Data Technicians are responsible for using client manuals to ensure the accuracy of pavement deficiencies (cracking, potholes, patching, etc.) identified via automated detection and/or manual raters. The individual must be able to communicate efficiently, provide detailed feedback, and collaborate with Data Analysis and Project Management teams, to ensure data compliance with client requirements.

The ideal candidate will be well-organized and have effective communication skills. Their detail-oriented approach will ensure accuracy and excellence in their performance.

Essential Responsibilities:

• Use Standard Operating Procedures (SOPs), and simplified client user manuals to perform quality control/assurance checks
• Daily review of collected and processed pavement images using data visualization tools, and data tables to report any non-conformances to the stakeholders
• Investigate and resolve data discrepancies promptly
• Provide clear feedback to the rating team regarding identified quality discrepancies
• Perform administrative duties, such as maintaining accurate and complete quality control logs, and updating work status records in Salesforce.
• Work closely with project managers and data analysts to ensure client requirements are met and contribute to project setup and execution
• Recognize opportunities for process improvement, recommend changes to existing workflows, and communicate needs to software developers

Education:

High School Diploma

Skills:

• Proficient MS Office Suite skills – including Excel, Microsoft Outlook, Teams
• Excellent and effective oral and written communication, and organizational skills
• Analytical and problem-solving skills. Ability to cope with unexpected changes to plans
• Ability to work independently while at the same time adhering to the policies and procedures of the company
• Have strong time management skills, are self-motivated, and can maximize productivity each day