Service Coordinator (Administrative)

Flagstaff, AZ

Job Duties:1. Provide customer service and coordination for primary or service installation projects including upgrades, relocations, conversions, maintenance, streetlights, dusk to dawn lights and new services. Entails planning, designing, scheduling, and coordinating all facets of the project from initiation through construction, energization, and close out.

2. Determine the best source of APS power, the most cost-effective design, the usability of existing equipment based on load analysis and voltage drop calculations, and the adherence to required specifications, and request of the customer.

3. Prepare work authorizations (WA) and job estimates. Determine and communicate customer charges required in advance of construction in accordance with APS extension policy or Municipality agreements. Prepare and present invoices to customers and manages scheduling to ensure monies collected prior to releasing jobs to crews. May prepare and communicate billing in compliance with APS policies and rates for street lighting and within the contractual limits of the APS and Municipality agreement.

4. Upon completion of preliminary work, release the project to construction and/or schedule the work with the Construction Coordinator, crews or other related contractors. Conduct inspection(s) of APS facilities prior to and upon completion of construction to ensure compliance with APS and safety code requirements.

Required Skills / Qualifications:

High school diploma/GED and two (2) years experience in customer facing role or construction.

Must successfully complete training program in four (4) to six (6) months.

Job Types: Temporary, Contract

Pay: $28.00 - $33.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Morning shift

Application Question(s):

• Min 2 years experience in customer facing role or construction.

Experience:

• Customer service: 2 years (Required)
• Construction: 2 years (Required)

Work Location: On the road