Description

Are you a Network Control Specialist who is looking to join one of the top companies within the

Aerospace and Defense Industry?

Are you looking to further your career and grow?

Do you have customer service experience ?

If you answered yes to those three questions, then apply today!

Acara Solutions is seeking highly qualified candidates to work ON-SITE with our client in Melbourne, FL. Interested?

Here's what you'd do :

• The candidate is looking for a Customer Service Representative (CSR) who will support a large nationwide customer.
• This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team located throughout.
• The CSR will be responsible for handling Inbound and Outbound Calls, Emails, and an Incident Management Queue in support of a mission-critical program.

Here's what you'll get :

Pay : $31.00 / hr.

Hours : 5 / 8 hrs / Week (1st shift)

Length : Temp to perm (12 Months)

Sound like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier provider of recruiting and workforce solutions we help companies compete for talent. With a legacy of experience in a variety of industries around the world, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes.

We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Job Requirements Required Skills / Qualifications :

• High School Diploma or GED
• Minimum 5 years of customer service experience.

Preferred Skills / Qualifications :

• Associates Degree
• Experience with Office Applications (Outlook, Excel).
• Experience with Remedy Incident Management System.
• Technical or Networking background.
• Have excellent communication and customer service skills, be detail-oriented, and remain calm during urgent and sometimes stressful situations.
• Clearly and effectively share information using oral and written communication skills.
• Accurate typing skills.
• Ability to follow standard procedures.
• Prioritize tasks according to urgency and importance.
• Ability to work in a fast-paced, team environment and adapt quickly to new procedures and changing situations.
• Position needs attention to detail and adherence to policies and procedures.
• Ability to log detailed notes regarding communications between responsible parties regarding requests.
• Help train new team members as needed.
• Knowledge of MS Office
Less than 1 hour ago