Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or individual
- Provide excellent customer service by addressing guest inquiries and resolving any issues or complaints
- Assist with check-in and check-out processes, including handling payments and issuing room keys
- Maintain a clean and organized front desk area
- Handle guest reservations and cancellations
- Coordinate with other departments to ensure smooth operations and guest satisfaction
- Assist with administrative tasks such as filing, data entry, and document management

Requirements:
- Excellent phone etiquette and communication skills
- Strong organizational skills with attention to detail
- Previous experience in customer support or a similar role is preferred
- Ability to handle multiple tasks and prioritize effectively
- Proficient in computerized systems for reservations and guest management
- Knowledge of clerical procedures and administrative tasks
- Medical receptionist experience is a plus
- Must be able to work flexible hours, including evenings, weekends, and holidays

Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Type: Full-time

Pay: From $17.00 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person