Admitting/Registration Clerk
(PRN /as needed) Nights, Days, Weekends

Primary Purpose: Greets patients/visitors, interviews patients or their representatives to obtain demographic and financial information, records information required for admission, verifies insurance eligibility. Explains hospital rules and regulations assists patients in completion of required forms; enters information into computer system and distributes documents to appropriate departments. Collects deposits, collects and disburses valuables, collects patient medications, provides patient information and assigns patient rooms

Summary of duties (not all inclusive)
 Receives, interviews, and registers patients using a positive and courteous tone of voice at all times consistently following EMTALA laws as applicable.
 Enters data into system to include emergency room patients upon their arrival for purpose of identification and gathers consent for treatment from each patient.
 Verifies insurance eligibility on all patient types to include correct payor, correct policy #, correct group #, correct patient name and relationship code to insured.
 Enters accurate, descriptive notes on every account, correcting and updating records as needed.

Qualifications:

· Working knowledge of computers and other standard office equipment including data entry/ Key board skills

· Ability to retain information.

· Excellent Customer Service skills

· Good verbal and written communication skills

· Attention to Detail

· Ability to multi-task and be accurate

· Team work oriented skills cooperating well with other members of team.

· Empathetic and Listening Skills

· Handle emergency or crisis situations with ease

· May be required to work irregular hours

Healthcare setting:

• Acute care

Medical specialties:

• Hospital Medicine

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Weekends as needed

Education:

• High school or equivalent (Required)

Work Location: In person