Education: High school diploma or general education degree (GED) preferred.

Work Experiences: fulfilment or warehouse experience preferred.  At least one (1) year of sales experience with products related to outdoor hobbies, interests or skill sets or related work experience

Skills:  Excellent customer service orientation; an effective problem solver and communicator with customers and team members; bilingual is a plus.  Passionate and well-versed in the variety of sports and outdoors hobbies  Demonstrated ability to balance sales techniques with customer engagement to drive sales.  Perform basic mathematical computations and apply common sense understanding to carry out instructions in written, oral or diagram form.

Responsibilities:  Responsible for all pick, pack, and ship functions within the store in order to deliver efficient and exciting experience for customers.  Pick items for customers accurately and quickly in order to meet service and required time standards  Properly prepare and pack customer orders for pick up and/or shipment to meet the required time standards  Service customers with in store pick up process and curbside order process  Maintain order queue  Troubleshoot orders to ensure picks are accurate, free of damage, and escalate inaccuracies or out of stock if needed  Work cancellation reports and move cancelled product back to sales floor  Enthusiastically delivers a premium customer experience that makes customers want to return to online shopping  Maintain organization and cleanliness of packing area and equipment  Drive sales through exceptional customer service skills, sales techniques and product knowledge to connect customers with the right products.  Required to learn and follow company policies, procedures and safety rules.  Adhere to company work hours, policies, procedures and rules governing professional staff behavior.  Duties may change and team members may be required to perform other duties or roles as assigned.

Physical Requirements & Attendance  Ability to work a flexible schedule including nights, weekends and holidays based on business needs.  Constantly stand, walk, reach, handle, use repetitive motions (hand/wrist/fingers), feel and lift up to 20 pounds.  Frequently stoop, crouch, use fingers, grasp, push, pull, talk, hear and lift up 60 pounds.  Occasionally required to sit, climb, balance and lift up to 60 pounds.

Job Types: Full-time, Part-time

Pay: $13.00 - $14.50 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Weekends as needed

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person