Branch Manager

• San Diego County, CA
• Full-Time
• Branch Manager

Title : Branch Manager

Reports to : Regional Manager

Established in 1986, AC Pro is a fast-growing heating and air conditioning distributor. A family-owned business with locations in California, Arizona, and Nevada, we provide products and solutions to heating and air conditioning contractors.

Our company culture is built around providing an incomparable experience for our customers, creating a safe and enjoyable work environment for our associates, and using technology to improve efficiency and provide customers with products and services that are second to none.

About the Position

We are opening a new branch and are looking for a leader who is passionate about delivering exceptional customer service and welcomes the opportunities and challenges that come with opening a new store.

This opportunity is perfect for someone who sets high expectations for themselves and who is not satisfied until their store is a showpiece that reflects their hard work and dedication.

The ideal candidate is someone who is ready to roll up their sleeves, immerse in our culture to develop an effective team, and persist until company objectives and goals are achieved.

Although this is a tall order, you will not be alone in this endeavor. You will have the guidance of an experienced management team and the support of a back-office that is readily available to help.

The pace is fast, extremely fast in the summer season, and change is inevitable in this ever-changing industry; therefore, the right person for this position is someone who thrives in an entrepreneurial environment that moves fast and shifts priorities frequently.

As a technology driven company, the right candidate should embrace technology as a means of automating processes, improving efficiency, and providing customers with the service theyve come to expect from AC Pro.

If youre looking for more than just a job, but instead an opportunity to run your own store and lay down roots with a company that cares about its associates, that values and rewards hard work, and is committed to doing the right thing, then wed love to hear from you.

Responsibilities

You will be responsible for the overall functions and day-to-day operations of the location, which includes, but is not limited to the following :

Financial / Operations :

• Meet or exceed your stores sales goals and budgeted profit results.
• Manage and control expenses related to payroll and overhead costs.
• Follow established procedures for running the store and ensure compliance with company policies.
• Monitor stock levels to ensure products are in stock and readily available on the shelves.

Customer Service :

• Set the example for exceptional customer service by providing customers with what they need, when they need it.
• Establish relationships with your customers, anticipate their needs, and help make their jobs easier.
• Create an inviting store presence by maintaining a safe, clean, and organized store.
• Become familiar with our online store and effectively communicate the benefits of our products and services.

Team Building & Development :

• Equip your team to provide exceptional customer service and motivate them to go the extra mile.
• Engage your team to become experts about the products and services we offer.
• Instill responsibility and hold associates accountable for their actions and decisions.
• Develop your teams skills and prepare them for new opportunities that may become available.

Preferred qualifications :

• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment with shifting priorities.
• Retail management experience to lead your team to achieve results.
• Ability to set goals, prioritize, work under pressure, and meet deadlines.
• Can work independently with a strong sense of urgency and self-motivation.
• Experience in the HVAC industry is a plus.
• Able to work long days and some Saturday mornings.
• Computer literate with the ability to pick up new computer software programs easily.

Our culture & environment :

• Extremely fast paced environment.
• Leadership is interested in your ideas to improve the job and company.
• Good ideas and hard work are valued over titles and degrees.
• We are committed to diversity in the workplace.

As a member of our team, you will enjoy :

• Competitive pay
• Medical & Dental : HMO and PPO options
• Vision Plan
• Company-Paid Life Insurance
• 401(k) Retirement Plan
• Weekly pay periods (every Friday)
• Employee Assistance Program (EAP)
• Vacation & Sick Pay
• Paid Holidays
• Veterans day off with pay for associates who served in the military

Schedule : Morning shift.

Compensation : Exempt / Salary DOE.

All candidates are required to pass a pre-employment drug & physical exam following an offer of employment, as well as provide documentation of eligibility to work in the U.S.

Equal Opportunity Employer / Veterans encouraged to apply