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OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate.
What will you be doing most days?
· Assist guests in the check-in and check-out procedure, as well as, throughout the entirety of their stay
· Work proficiently on the hotel’s electronic reservation system, as well as, other computer programs to ensure a seamless workflow
· Handle all financial matters – including credit card and cash transactions – securely, accurately, and with the utmost integrity
· Anticipate guests’ needs and go out of your way to maximize the guest experience
· Work collectively with other team members to foster a hospitable, approachable, and customer-focused environment for our guests
What are the requirements for this position?
· You love working with people and will go above and beyond for each guests’ needs
· You work well with others and enjoying working and being part of a team
· You have excellent oral, written, and interpersonal communication skills
· You are not just a problem solver, but also a solution finder and will do anything to ensure the best experience for our guests
Physical Requirements for this Position
This is a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
Travel Requirements
This position would require little to no travel outside the property and surrounding area.
About OTO
OTO Development (OTO) is one of the fastest growing hotel management companies in the lodging industry. As an industry leader, OTO develops, owns, and operates award-winning select-service hotels in key markets across the U.S. with brand partners: Marriott, Hilton & Hyatt. For six years, OTO has ranked on INC. 5000's list of Fastest Growing Private Companies and in 2018 was certified as a high-trust, high-performance workplace by the independent analysts at Great Place to Work Institute. We would love for you to join our team!
OTO provides competitive pay and benefit programs, including medical insurance options, dental and vision insurance, 401k with company match, company provided life insurance, tuition assistance, paid time off, paid holiday time, travel discounts, and more.
Position: Front Desk Associate
Department: Property
Hourly: Part Time
Position Reports to: Assistant General Manager/Ops Manager/Front Desk Supervisor
Job Types: Full-time, Part-time
Pay: Up to $16.00 per hour
Expected hours: No more than 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time | Part Time
$28k-36k (estimate)
05/12/2024
05/17/2024
The job skills required for Front Desk Agent include Credit Card, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.