The Dispatcher receives assistance requests from clients and customers, and assigns individuals and teams to respond to those requests.

• Must be 18 years of age or older
• No high school diploma, GED or college degree required.
• No experience required and on the job training provided. Preferred Qualifications :
• One (1) year of prior multi-line reception experience or dispatching experience preferred Responsibilities :
• Establish and maintain effective communication and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.
• Schedule and dispatch resources, which may be team members, crews / teams, equipment, or service vehicles, to appropriate locations according to customer requests, specifications, or needs, using radios, telephones, and / or computers;

determines types or amounts of equipment, vehicles, materials, or personnel required according to work orders or client requirements

• Ensure timely and efficient movement of resources according to work orders and / or resource schedules
• Oversee all communications within specifically assigned area(s)
• Receive or prepare work orders and work schedules
• Record and maintain files and records of customer requests, work, or services performed, inventory, and other dispatch information
• Recognize and mitigate a variety of issues encountered within the department and other work environments
• Confer with clients and / or supervising personnel in order to address questions, problems, and requests for resources
• Monitor resources and utilization in order to coordinate services and schedules to achieve optimal efficiency;
• Compile statistics and reports on work progress.
• Monitor daily services and provide updates and reports
• Comply with all safety, security, compliance, and quality standards and procedures established by the Company, Clients, and regulatory authorities.

A good job for someone just entering the workforce or returning to the workforce with limited experience and education. Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply Military Occupational Specialty Code : 51R, 6370, 1141

Benefits

Team Member Benefits Your health, wellness, and job satisfaction are vital to the continued success to our clients. That’s why ABM delivers some of the best benefits in the industry.

Depending on your work status and location, you may have access to health benefits, retirement and financial benefits, and fringe benefits.

Health Benefits MedicalDentalVisionHealth Care Flexible Spending Account*Health Savings Account*Employee Assistance Program Welfare Benefits* Life & AD&D InsuranceShort-Term DisabilityLong-Term Disability Supplemental Benefits Voluntary Life & AD&DVoluntary Short-Term Disability*Accidental InjuryHospital IndemnityCritical IllnessIdentity Theft ProtectionLegal ServicesPet Insurance Retirement Benefits 401(k) Employee Savings Plan Fringe Benefits Employee Stock Purchase PlanPre-Tax Commuter & ParkingDiscounted Gym MembershipsMarketplace Discount MallUpwise Financial WellnessBusiness Travel InsurancePaid HolidaysVacationSick & Bereavement

• Depending on your work status and location, you may have access to some of these offerings.

Last updated : 2024-04-26