Specific Duties/Essential Job Functions: (Other duties may be assigned)

• Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
• Open, sort, and distribute incoming correspondence, including faxes and email.
• File and retrieve corporate documents, records, and reports.
• Prepare responses to correspondence containing routine inquiries.
• Greet visitors and determine whether they should be given access to specific individuals.
• Perform general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.
• Coordinate and direct office services, such as records and budget preparation, personnel, and housekeeping, in order to aid executives.
• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, and/or presentation software.
• Establish and maintain effective communication and working relationships with passengers, co-workers, shift coordinators, supervisors, managers, etc.
• Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities. 
• Miscellaneous duties as assigned.

Supervisory Responsibilities: 

• N/A

Other:

Physical Demands: 
(The Physical Demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The individual may be required to stand, walk, and climb stairs for 2/3 or more of the work shift.
• Individual may be required to talk, hear, and use hands to handle or feel, for 2/3 or more of the work shift.
• Individual may be required to lift up to 25 pounds or more for up to 2/3 of the work shift.

Work Environment:

(The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• The work environment has a moderate noise level.

Specific Job Knowledge, Skill, and Ability:

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described herein are representative of the knowledge, skill and/or ability required. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position.)

Language Skills: 

• Ability to read, write, and communicate effectively in the English language.
• Must also possess and utilize listening skills.

Math Skills:

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.

Computer Skills:

• Employee must have experience working with Microsoft Office software applications, including Outlook, Excel, and Word. 

Reasoning Ability:

• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. 
• Ability to deal with problems involving several concrete variables in standardized situations. 

General Company Requirements:

• Employee must comply with the Company’s uniform and grooming standards and must wear his or her SIDA badge/Airport ID at all times. 
• Employee must comply with all guidelines and policies set forth in the Air Serv Corporation Employee Handbook. These policies include, but are not limited to, the Company’s Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy. Employee must also comply with regulatory agency requirements, including, but not limited to, the ADA, ACAA, DOT, TSA, FAA and Federal, State and Local authorities.

Education:
College degree or similar work experience preferred.

Experience:

• At least 1 year of administrative experience required. 
• Front Desk Experience handling high volume
• Previous aviation industry experience preferred. 

Overall:
Must be 18 years of age or older.
Must meet all requirements to receive required airport SIDA badge, and Customs Seal (if applicable), including successful completion of a background check and ten-year work history.

This job description is subject to change at any time, at the discretion of management.
Must work schedule as assigned.