• Initiates, plans, and schedules the work, activities and resources of crews or employees
• Instructs and trains employees in the performance of their duties and in the proper use of equipment 

• Coordinates work with trades and others on joint projects 
• Evaluates the work, activities and work resources of crews or employees in the assigned division/area 
• Screens new work, confirms work details, and determines appropriate action for work 
• Schedules and assigns active work orders and monitors backlog, staffing requirements, staffing capabilities and previous work carryover 
• Develops appropriate work plans and cost estimates by analyzing tasks, determining resources required, estimating cost of direct labor, materials, tools, equipment, and contract services; and tracks actual vs. estimated costs 
• Ensures all work-related materials and labor are entered into the work management system 
• Enforces departmental policies, procedures and safety rules and regulations 
• Supervises and participates in the layout, design, and fabrication of signs 
• Writes specifications, orders, and maintain an inventory of supplies, materials, and equipment 

Qualifications

• Must be 18 years of age or older 
• Must meet all requirements to receive approval for working in specific ATS environments (if applicable), including ten year work history if available 

• Customer Service Experience 
• 1 yr of similar work experience