Job Description: Billing & Account Support Services (BASS) team is responsible in leading the contract set up process to provide ABM clients with timely and accurate invoices. The BASS CMS Specialist is responsible for ensuring accurate and efficient new customer set up, contract set up and maintenance independently, which is a critical activity to ensure proper billing and accounting. This includes reviewing contracts to ensure proper documentation is included, setting up new contract and jobs (Business unit/Project top task) in the ERP system, reviewing new and existing data for accuracy.This role partners with the BASS Lead Specialist to provide a seamless onboarding and maintenance experience.

Job Responsibilities: 

1. Autonomously perform the day-to-day contract administration duties, including: a. Contract Setup
   1. Contract Modifications 
   2. New BU/PTT Setups 
   3. New Customer Setup 
   4. BU/PTT Maintenance 
   5. ServiceNow Ticket Support 
2. Timely review and setup of new customer and contracts 
3. Verify contract information in the contract management system (CMS) 
4. Set up billing plans in ERP upon receipt of approved contract. 
5. Review first invoice for accuracy and process within ERP 
6. Assist in compiling required billing documentation and participate in quarterly audits. 
7. Facilitate any required Service Now forms for job set-up/maintenance in ERP 
8. Perform other duties and special projects as assigned 

Minimum Requirements: 

1. Associate’s degree or above preferred 
2. 3 years of Billing, Accounting, and/or Contract related experience 
3. Complete essential tasks with minimal direct supervision or oversight 
4. Process oriented and highly accountable 
5. Strong Microsoft Office skills, including Excel, Visio and PowerPoint 
6. High-level of attention to detail and accuracy 
7. Strong ability to prioritize tasks and effectively manage time 
8. Knowledge of ASC 606 preferred 
9. Experience with financial / SOX requirements preferred 
10. Experience with large ERP systems. JDE and Oracle Financials preferred 
11. Experience with ServiceNow and Corrigo preferred 
12. Excellent oral and written communication skills 
13. Strong sense of urgency for addressing internal and external customer needs 
14. Willingness to accept new challenges and responsibilities 
15. Work well in a team environment and support others within the group when needed 

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2023 Employee Benefits | Staff & Management