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ABM US
Kuna, ID | Full Time
$81k-106k (estimate)
2 Months Ago
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Pathways Health and Community Support, LLC
Kuna, ID | Part Time
$97k-125k (estimate)
4 Months Ago
Pathways of Idaho
Kuna, ID | Full Time
$97k-125k (estimate)
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Kuna School District
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Client Services Manager
ABM US Kuna, ID
$81k-106k (estimate)
Full Time 2 Months Ago
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ABM US is Hiring a Client Services Manager Near Kuna, ID

Pay: $ 75K/YR DOE

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: 

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff and Management Team Members

Position Summary

The Project Manager is responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. Develops and implements cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building. Oversees inspections, quality control measures, and the inventory control of equipment and supplies for the assigned building. 

Essential Duties

  • Ensure that services are performed as contracted and at the intended profit margins. 
  • Troubleshoot potential problems and concerns.
  • Manage the company’s quality control monitoring and safety programs at the assigned buildings.
  • Conduct quality of service inspections at assigned buildings. 
  • Attempt to increase revenue by ensuring the Supervisors are looking for ways to provide additional or periodic services to the customers.
  • Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
  • Ensure that all paperwork, including terminations, labor variance action plans, and operational model is complete and accurate and is submitted to the district/hub in a timely manner.
  • Analyze and manage, in a proactive manner, both the financial and the operational performance of the assigned buildings.
  • Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies. 
  • Manages and provides leadership to Supervisors, and Lead personnel assigned to the buildings.
  • Responsible for the overall direction, coordination, and evaluation of personnel within the assigned building. Carry out supervisory responsibilities in accordance with the company’s policies and applicable laws.
  • Responsibilities include directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees.

MINIMUM REQUIREMENTS 

  • Minimum of three (3) years of supervisory experience in a service/customer-oriented environment.
  • 2 Years of Janitorial, Custodial, or Facilities Management experience preferred.
  • Experience in cost estimating/pricing work. 
  • Have a working knowledge of OSHA safety regulations and chemical handling/storage procedures. 
  • Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers. 

Job Summary

JOB TYPE

Full Time

SALARY

$81k-106k (estimate)

POST DATE

04/14/2024

EXPIRATION DATE

06/12/2024

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The job skills required for Client Services Manager include Customer Service, Leadership, Team Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Services Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Services Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Services Manager positions, which can be used as a reference in future career path planning. As a Client Services Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Services Manager. You can explore the career advancement for a Client Services Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Client Services Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Services Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Services Manager job description and responsibilities

Client services managers are generally responsible for overseeing the activities of client service staff to ensure the needs of customers are met and their problems resolved.

02/16/2022: Shreveport, LA

They also ensure unsatisfied clients are compensated with free services, products, or discounts.

02/28/2022: Tucson, AZ

Client service managers oversee the hiring, orienting, and training of staff for the department.

01/16/2022: Yakima, WA

Their work description also entails supervising and directing the activities of client service employees to ensure they comply with acceptable standards and achieve set objectives.

01/18/2022: Colorado Springs, CO

They develop policies and regulations necessary for ensuring client satisfaction.

03/08/2022: Poughkeepsie, NY

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Services Manager jobs

Should be excellent communicators capable of leading a team.

02/21/2022: Utica, NY

Client services manager often consult customer surveys and other types of research to gauge the overall level of client satisfaction and address areas of concern.

02/12/2022: York, PA

As service manager you must be good as overseeing a team of customer service Associate's and ensure they are providing an exceptional client experience.

02/02/2022: Canton, OH

Mastermind creative ways to deliver an exceptional client experience.

02/15/2022: Portland, ME

Candidates should ensure they have all related education, experiences and skills necessary to the client services manager position they are applying for.

02/25/2022: New Haven, CT

Step 3: View the best colleges and universities for Client Services Manager.

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