Member Service Representative I - Required to Float Between Egg Harbor Township and Atlantic City Branches, as Needed.

Do you have a heart and passion for member service? Do you currently work in customer service but want it to be more meaningful? We are looking to hire friendly, conscientious people to assist our diverse membership with a variety of financial transactions, answer questions and promote our full range of financial products and services. Our Member Service Representatives are valued here at ABCO as the face of the Credit Union.

About ABCO Federal Credit Union

ABCO Federal Credit Union is a not-for-profit, financial institution headquartered in Willingboro, New Jersey. With nearly 28,000 members and over $250,000,000 in assets, we are one of the largest credit unions in New Jersey. Our mission-culture is "There for every part of your life". ABCO strives to foster personalized relationships with our membership and employees. As an ABCO team member, you will be part of a community that works together to provide financial security to each other and the credit union organization.

Here at ABCO we know our employees are our greatest asset, making possible our 60 plus year legacy of outstanding service to our members. We promote a positive, supportive, rewarding, and inclusive work environment. If you are ready to be part of an organization that values teamwork, honesty, integrity, accountability, and professionalism, ABCO is the place for you.

A Day in the Life of a Member Service Representative

ABCO's MSR's provide service to the membership in many areas. Examples of some of the "services" that you will provide are; Cash Services - withdrawals, check cashing, and deposits. Inquiry Services - balance inquiries, transaction history, payroll deposits and loan inquiries. Membership - membership eligibility and benefits inquiries. MSR's are the face of the Credit Union and work on the front teller line interacting closely with the membership to provide exceptional service. A professional and friendly demeanor is essential to building a positive environment for the members. You may also be required to interact with members and fellow colleagues via email and phone for the purpose of member account research or other operational needs.

Job Qualifications

Do you love working with the public? Are you professional/friendly and attentive with strong organizational and retention skills? Do you have a high attention to detail? Do you have excellent verbal and written communication skills with basic computer knowledge (e.g. Word, Excel & Outlook Email)? Are you able to work as team in a fast paced environment? If you answered yes to these questions, we would love for you to apply. Come join the ABCO FCU team!

This Full Time position is approximately 35 to 40 hours per week. Rotating Saturdays are required. Flexibility is a must.

Our lobby hours are: Monday through Friday: 8:45 a.m. to 5:15 p.m.

Our Saturday hours are: 8:45 a.m. to 1:15 p.m.

If you are interested in learning more about joining the ABCO team, please reach out to us. We look forward to hearing from you.

ABCO is an Equal Opportunity Employer.