ABC Imaging is a global Printing and Media company, providing One Stop Visual Solutions to the Fortune 500 Companies worldwide. Locations in USA, London, Dubai and Shanghai. One Stop Solution.

POSITION SUMMARY:

We are currently seeking a proactive and experienced on-site Print Shop Manager who has experience within a printing industry, who can become an integral member of the team.

*Printing Experience and Large Format Printing is Required!*

ESSENTIAL DUTIES & RESPONSIBILITIES:

Partners with shop and remote leadership to provide administrative and managerial support for the designated shop

Assists Shop Manager in organizing the shop workforce during regular hours or in an extra hours situation

Monitors jobs in production and communicates with production and graphics specialists any special instructions, proofs, and shipping info

Contacts clients with questions on specifications and/or questions regarding print job submitted

Ensures all project deadlines are met and associated cost budgets are adhered to

Trains shop staff on proper production procedures and techniques

Ensures that equipment is being properly maintained and upgraded. Recommends new acquisitions that will increases productivity

Manages inventory and organization of supplies

Resolves all customer escalations in a professional manner

Fills in for various departments as needed.

Other duties as assigned

EDUCATION, EXPERIENCE & SKILLS REQUIRED:

High school diploma or equivalent

At least 3 5 years experience in a related field

Experience with Grand Large Format Printing

Strong leadership ability to motivate employees

Superior customer service ability and experience in working with customers both over the phone and in person

Ability to communicate effectively with employees when delegating work and explaining procedures and processes

Expert knowledge of equipment and materials

Ability to speak knowledgeably about department capability and company to potential and existing clients

Highly developed organizational ability

Ability to handle multiple tasks without losing focus