Description

M - F Work Schedule...no weekends or on call requirements

WHO WE ARE

ABC Home & Commercial Services is a family owned and operated business, providing a fun, stable, and challenging environment to grow, learn, and serve in our community. We’re pleased to have a diverse group of employees and believe strongly in a work/life balance while building long-term, trusting relationships with our customers and employees. At ABC you’ll quickly learn what it’s like to become part of a team that believes in fulfilling commitments, serving others, supporting families, and building our community.

HOW YOU CAN HELP US

As ABC’s HVAC Service Technician, you will deliver excellence in customer service as you efficiently perform high-quality maintenance, service, repairs, installations and/or replacements for all AC & Heating needs. Hybrid opportunity to also conduct appliance service repair (for both residential and commercial accounts), you will perform high-quality part repairs and replacements for various appliances with professionalism and excellent customer service.

WHAT YOU’LL DO

• Carry out full AC & Heating installation skills such as: equipment removal and installation of new, duct repair and/or replacement (fiberglass, flex, and metal), soldering, venting flues, refrigerant leak detection, and charging, recovering and reclaiming refrigerant, measuring refrigeration system parameters (gas pressures and temperatures, etc.), calculating static and CFM delivery, carrying out basic framing, roofing, plumbing and electrical skills.
• Diagnose issues of AC & Heating systems and make recommendations when necessary.
• Work with inspectors, suppliers, and co-workers to ensure correct project work, while abiding by all codes.
• Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure complete alignment at all times during the service repair or replacement process.
• Work with and train any helpers which may be assigned to work with you.
• Maintain a professional attitude with customers, fellow employees and supervisors.
• Carry out general appliance repair skills such as troubleshooting various appliances- including circuit boards, switches, heating elements, pumps, compressors, motors, etc.
• Accurately diagnose the cause of appliance repair issues, recommend options for repair, price repairs under company policy, complete repairs after authorization are received, collect and timely deliver payment from customer to office, complete and submit all required paperwork in a timely and accurate manner.
• Attend required department meetings and company or vendor training as required, and maintain necessary licenses or certifications and complete required continuing education.
• Exhibit professional conduct at all times, whether at the job site or driving company vehicles.
• Other duties as assigned.

Requirements

WHAT WE LOOK FOR

• At least 18 years old
• 2 years HVAC Service experience.
• Appliance repair expereince a plus, but not required - please list that on your application if it applies.
• Proficient in the use of handheld electronics, including iPhones and tablets, to efficiently perform job-related tasks.
• Adaptable to varying environmental conditions, including exposure to extreme temperatures.
• The position involves visiting multiple jobsites and interacting with customers on a daily basis.
• Must know and understand all applicable federal, state, and local codes and practically apply them to each job.
• Ability to drive a vehicle with standard or automatic gear.
• Demonstrate the required level of mental aptitude and physical ability to do this job.
• Completed specialized courses in residential and commercial appliance practices and having a solid working knowledge of codes and safety measures.
• Excellent communication & customer service skills.
• High proficiency with emailing, instant messaging, and the use of various electronic devices and applications for effective communication/information sharing.
• Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
• Dependable and self-motivated with a desire to work year-round.
• Must maintain an active Driver’s License and be insurable
• Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures
• High school diploma or GED required.

WHAT WE OFFER

• Health, Dental, Vision & Life Insurance
• 401(k) with company matching
• Paid vacation and sick leave (PTO)
• Participation in Profit Sharing Plan
• Additional compensation for promoting and referring our services (Lead Now Program).
• Company clubs & committees, and company outings
• Paid trainings and development opportunities
• Tuition reimbursement
• Educational scholarships for employees and family members
• Wellness program, including gym membership
• Volunteer Engagement Program: 16 hrs. a year of Approved Volunteer Time Off (VTO)
• Company vehicle with gas card (for service specialists)

ABC is an Equal Opportunity Employer.

Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-verify (I9) program & conducts a thorough Background check.

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