Description

**$45,000 - $60,000 Annually, Based on Experience**

Schedule: M - F / 8 hr. office (on-site) with occasional after hours

This is NOT a remote position / local applicants or those willing to move to Austin, TX.

This position will oversee Pest Training at all 5 branches as well as Satellite offices.

Based in Austin but will be required to travel to other branch offices (San Antonio, College Station, Corpus Christi & Rio Grande Valley) Occasional (1-2x/Month) visits to the branches is to be expected.

Join Our Team Today:

Are you ready to lead our pest education efforts with confidence and competence? As an Education and Training Specialist at ABC Home & Commercial Services, you'll manage specialized work efficiently, ensuring tasks are completed on time with meticulous attention to detail. Your strong sense of duty and discipline will be invaluable as you tackle detailed, specialized tasks. You'll receive ongoing training and support to develop expertise and increase confidence in your role. This position offers security in a stable work environment, allowing you to plan, focus, and complete tasks with a conservative and cautious approach. Apply now and become part of a team that values your competence, conscientiousness, and loyalty!

How You'll Make an Impact:

The Education and Training Specialist works under the general supervision of the Director of Quality and Technical Training to design, coordinate, deliver, and evaluate training, education, and quality assurance programs conducted for residential pest, commercial pest, and lawn care specialists in all ABC & Chem-free markets. This position will be based in the Austin, TX location.

What You'll Bring:

• B.S. in Entomology or related biological science preferred.
• Board Certified Entomologist (BCE) or Associate Certified Entomologist (ACE) Certification preferred. Must be obtained within the first 2 years of start date if not Certified Applicator in the State of Texas in Pest Category.
• Extremely task-oriented, with high standards of quality and accuracy.
• Strong follow-through on delegated tasks and assignments. 
• Experience in a leading position and demonstrated ability in effectively guiding groups is preferred.
• Follows established policies and procedures.
• Must be able to communicate with members at all levels of the organization and outside vendors and customers.
• Detail-oriented with the ability to organize workflow and create solutions for the education and training of Pest and Lawn Care Specialists.
• Dependable and self-motivated with a desire to work year-round.
• Must be driven to deliver excellence in all educational and training programs developed to meet the needs of the company.
• Ability to use and navigate electronic tablet/phone, computers, etc. 
• Administrative skills preferred, including proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Completing tasks from start to finish.
• Concern about getting work done on time and correctly.
• Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
• Ability to stand and walk for long periods of time and may sit for long periods of time.
• Wear a respirator according to OSHA requirements.
• Some travel required to other branches or meetings.
• Occasional overnight travel required.

Requirements

What We Offer:

• Comprehensive benefits package including health, dental, vision, and life insurance. 
• 401(k) with company matching.
• Paid vacation, sick leave, and participation in our Profit-Sharing Plan. 
• Additional compensation opportunities through our Lead Now Program. 
• Company clubs, outings, and paid training and development opportunities. 
• Tuition reimbursement and educational scholarships for employees and family members. 
• Volunteer Engagement Program with approved Volunteer Time Off (VTO). 
• Wellness program including a gym membership and a company vehicle with gas card.

What You'll Do:

• Must stay up to date with the industry trends, developments, and technology that relates to educational and training materials in all aspects of training to the Specialists, Managers, and CSR’s.
• Develop Continuing Educational programs for pest and lawn care specialists that must meet TDA requirements for technician and certified applicator licensing to be taught in a classroom and/or large group setting.
• Develop training and educational programs as required by TDA for all new employees in the pest and lawn care industry in preparation for Apprentice Licensing. These programs will be taught in a classroom setting and will include the subjects required by TDA, as well as all subjects pertinent for in the field training for all apprentices.
• Oversee the maintenance of the training board and the process of all new pest and lawn care specialist start date(s) for all branches. This also includes assigning all new pest and lawn specialists with an approved trainer and maintaining the evaluations from those trainers.
• Develop educational programs (CEU) that are informative and relevant for the Pest and Lawn care Customer Service Representatives ensuring the accuracy of the information and content can be applied to serve the ABC/ChemFree customers’ needs.
• Develop, improve, and monitor the Specialist Advancement Program for all pest and lawn care specialists and encourage that advancement throughout all ABC and Chemfree locations.
• Maintain and organize the licensing of all Apprentices, Technicians and Certified Applicators of the Pest and Lawn Care Specialists. Guarantees all requirements are met according to TDA specifications for all licenses that are up for renewal on an annual basis. This includes the monitoring that all TDA forms are submitted to the state by all branches.
• Assist in the development and the evolving processes of the pest control protocols. Develop and present educational material for schools, businesses, and associations that represent not just ABC Home & Commercial Services but the Pest industry as a positive and important industry.
• Meet with QC Auditors on a regular basis to discuss current audits and any compliant issues.
• Review residential and commercial audits and communicate with service managers to address any audit issues as needed.
• Run a production detail report in Evolve and send it out to the auditors one day a week. Assign an auditor to ride with a new technician as he/she begins their route and communicate that schedule with office.
• Must continuously advance and learn via training and certifications as assigned (ex. Purdue Correspondence courses, additional Texas CA categories, QualityPro, etc.) Must maintain all requirements by TDA licensing authority.
• Assist Managers with questions, difficult cases, and proposals as requested. Assist with pest identification as appropriate.
• Other duties as assigned.
• Represent ABC/Chem-free in presentations, media, and conferences as requested. Evaluate, develop, change all Q.C. forms used by auditors with General Managers of Residential Pest and Commercial Pest

o Site Audits

o Ride Audits

o Ticket Audits

o Commercial Audits

o Rodent Audits

Join Our Pest Training Team Today!

If you're ready to buzz into a rewarding career and become part of a team that values knowledge, precision, and community, apply now!

ABC is an Equal Opportunity Employer.

Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.