You haven't searched anything yet.
Do you have a knack for solving problems and a passion for helping others? Do you have an endless thirst for knowledge? Is your Google-fu top notch? If yes, keep reading.
The Support Specialist plays a critical role in supporting and resolving end user issues in a timely and professional standard. The successful candidate would be exposed to some of the most cutting-edge technology and work in a group of supportive, knowledgeable professionals.
Accountabilities:
Provide technically accurate, user friendly solutions to basic end user requests
Active Directory
Printer issues
Email issues
Application support
New user creation
User offboarding requests
Workstation/laptop builds and set-up
Troubleshoot technical issues and provide effective solutions
Meet daily Utilization goals
Ensure high User Satisfaction
Keep up to date with the latest technology trends and products
Occasionally travel onsite to perform tasks that cannot be completed remotely
This role requires:
A sense of humor and a positive attitude
Strong problem-solving skills
Voracious thirst for knowledge
Ability to work in a fast-paced, high-pressure environment
Strong written and verbal communication
Experience with ticketing systems is a plus
CompTIA, Microsoft 365, Network , CCNA or other support certifications are a plus
Powered by JazzHR
3PEpFIchY2
Full Time
$55k-69k (estimate)
04/28/2024
05/16/2024
aldridgeinc.com
MILWAUKEE, WI
50 - 100
1954
THOMAS ALDRIDGE
<$5M
Restaurants & Catering Services
Aldridge Inc is a construction company based out of 5009 Lamb Ln, Jonesboro, Arkansas, United States.
The following is the career advancement route for Support Specialist positions, which can be used as a reference in future career path planning. As a Support Specialist, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Support Specialist. You can explore the career advancement for a Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Support Specialist job description and responsibilities
Technical support specialists must have patience and be sympathetic to diffuse any frustration the end-user may be feeling.
03/23/2022: Greensboro, NC
Technical support specialists provide assistance and guidance to customers who are experiencing difficulties with technological equipment or software.
01/23/2022: Florence, SC
Technical support specialists work with end-users to provide technical support and assistance for technical, software and hardware problems.
02/03/2022: Hopkinsville, KY
The specialists work along with the staff members to supervise the assigned projects by an organization.
03/01/2022: Sarasota, FL
The support specialist often has to balance different tasks such as customer technical support, ticket documentation, problem analysis, and task management.
01/23/2022: Pueblo, CO
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Support Specialist jobs
Experience as a Customer Support Specialist or similar CS role.
04/04/2022: Philadelphia, PA
Proven work experience as a Sales support specialist or Sales support associate.
04/18/2022: Galveston, TX
Tech support specialists need good communications skills.
01/23/2022: Milwaukee, WI
Gain experience with operating systems.
02/19/2022: Grand Rapids, MI
Learn Relevant Tech Skills and Gain Experience.
03/04/2022: Petersburg, VA
Step 3: View the best colleges and universities for Support Specialist.