Description

Abacus Solutions Group: 

We're built on our shared core values! We are difference-makers, passionate about serving, we work hard with integrity and do the right thing. Difference makers means that we look at every opportunity as a chance to make a difference. Passionate about serving means that we are always looking for ways to serve our customers and coworkers. Working hard and doing the right thing with integrity means that for every decision we make we 1st ask, “Is the decision consistent with our moral and ethical principles”. We hire, review, reward and recognize our teammates based on these characteristics, so it is important that you share these values to be part of the team.

Position Overview:

We’re hiring for a fully remote System Engineer to work for the Federal Law Enforcement Training Center. In this position you’ll become part of a technically diverse team to include but not limited to Help Desk Specialists, Network Engineers, System Administrators, and Database Professionals. Together this team provides IT Operations and Support to the Federal Law Enforcement Training Center (FLETC) which is responsible for training Law Enforcement Professionals from over 90 different agencies.

Position Responsibilities: Servers and Systems 

• Responsible for the maintenance, configuration, documentation and reliable operation of computer systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Provide support for File and Print Servers
• Server health checks
• Server monitoring and reporting
• Recover and restore data
• Install operating system patches, upgrades, restores, etc.
• Install application Software patches and releases as needed
• Complete backups and data retention of servers and systems
• Provide after-hours cell phone and on-call support to respond to server outages
• Responsible for the maintenance, configuration, documentation and reliable operation of computer systems, network servers, and virtualization
• Install and upgrade computer components and software, manage virtual servers, and integrate automation processes
• Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
• Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of IT infrastructure
• Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
• Responsible for capacity, storage planning, and database performance

Requirements

• Minimum of five years’ experience with both Windows and Linux System Administration
• Experienced with of virtualization tools such as VMWare or equivalent
• Extensive understanding of HPE and Dell server configuration and hardware and firmware updates 
• vSAN management experience
• Experienced with Azure
• Strong knowledge of systems and networking software, hardware, and networking protocols
• PowerShell Scripting Experience
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
• Experience with securing OS and applications with STIG requirements 

Preferred Experience, Knowledge, and Skills:

• Knowledge of Dell blade server hardware and firmware updates
• Experience with Cisco MDS Fiber Channel programming, zoning and firmware updates
• Experience with vSphere installation, configuration, and updates
• Experience with VMWare and Cloud
• Knowledge of Virtual appliance deployments, server template creation, and server deployments
• Understanding of Dell hardware management
• Familiarity with Veeam One virtual infrastructure monitoring
• Knowledge of OS network routing
• Experience in Application support
• IIS support and hardening
• Prefer candidates with one of the following Certifications: MCSE, VCP, Linux , RHCSA or another related certificate
• Bachelor’s degree in Computer Science or a closely related field; Experience may substitute for Degree

Benefits: We offer a wide range of medical benefits, employee resources and strategic discount alliances. These benefits include co-pay medical benefits, company matching 401K, Choice Time Off, Long Term and Short-Term Disability Insurance, Life Insurance, and other ancillary benefits.

Security Qualifications:

• No security clearance required; Secret Clearance Preferred
• Must be a US Citizen
• Must pass a Federal Law Enforcement Background Investigation

 All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.